What are the responsibilities and job description for the Regional Technician position at Monroe Hometown Pharmacy West LLC?
Job Description
Job Description
A Regional Pharmacy Technician assists technicians and licensed pharmacists in pharmacy operations. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, working with pharmacists, scheduling, and cleaning and maintaining the pharmacy department. Will work at multiple locations throughout the region as needed.
Essential Functions of the Job :
Accurately and timely input patient data and medication orders
Count, label, and package prescription drugs and supplies
Submit prescriptions for third-party billing and learn how to troubleshoot
Assist in ordering, stocking, and maintaining the inventory of prescription medications, over-the-counter items, and necessary supplies
Perform general cleaning and store maintenance : filing paperwork, stocking items, keeping the store clean and professional-looking
Work with the pharmacy team to learn and understand patient care services
Provide excellent customer service : greet and assist customers in person and via phone, build relationships with regular customers
Have proficient knowledge of commonly prescribed drugs, brand / generic equivalents, and therapeutic classes
Works with peer regional pharmacists to coordinate and complete CMRs / MTMs, TIPs for patients in assigned stores at least 1 day per week.
Communicate with the pharmacy when working on TIPs, Outcomes, EQUIPP
Learn about over-the-counter and front-end departments; basic register functions
Provide float pharmacy technician staffing assistance in your dedicated region
Non-Essential Functions of the Job :
- Other duties / responsibilities as may be assigned
Supervisory Responsibilities : Leadership role in the department includes, but is not limited to :
Supervisory Controls Level of supervisory oversight and guidance is :
Qualifications & Skills :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education / Experience :
High School diploma or GED (required)
1 year of pharmacy experience or training as a technician (preferred)
Skills :
Customer service : professionally answer phone calls, greet and assist customers
Work on prescription processing software\keyboarding
Use basic math skills to fill prescriptions and manage inventory
Conform to all HIPAA standards
Professional communication skills
Applies knowledge of top 200 brands of drugs and their generic equivalents and therapeutic classes of drugs
Applies and continues to gain knowledge about billing third parties, including Medicare and Medicaid
Attributes : Motivated
Detail-Oriented
Excellent People Skills
Technical Skills
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. See all physical / environmental sheets attached.
Provided : Computer
Software Program
Basic Office Supplies
Telephone, monthly allowance amount
Friendly and knowledgeable work environment
Expected :
To maintain and actively practice proper business ethics and follow pharmacy laws
Abide by all Hometown Pharmacy Employee Standards of Conduct
During the course of business, an employee holding this position may have access to customer medical records, employment files, and other information essential to our continued business success, which must be maintained confidentially.
Satisfactorily complete training and continuing education provided by Hometown Pharmacies.
Willingness to drive to all locations in your assigned region TBD.
Possess a valid driver's license and a reliable mode of transportation.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. See also the physical / environmental sheet attached.
Ability to stand for duration of shift
Ability to lift and carry up to twenty pounds