Vendor Program Manager

Vendor Program Manager

The Vendor Program Manager plans, organizes, supervises, and oversees the day-to-day operation of the branch office(s) in their region with a focus on continuous improvement.  The VPM is also responsible for account management and recruitment, taking an active role in the sales for the office, and present to clients as needed.  All employees of Staffing 360 Solutions act in accordance with our core values: Honesty, Integrity, Transparency, Belief, and Tenacity.

JOB RESPONSIBILITIES

1. Plan, organize, supervise, and oversee the day-to-day operation of the branch offices, including attendance tracking, goal setting, policy and procedure compliance, and training and development for all recruiting staff, administrators, and modified duty associates in conjunction with Director of Operations.

1. Develop and maintain an excellent relationship with clients.

1. Use consistent communication with client hiring manager to determine staffing needs. 

1. Source and interview candidates as well as administer appropriate assessments.
2. Create, streamline, implement, and enforce client and Company policies and procedures.
3. Investigate and follow up on all employee injuries in conjunction with Worker’s Compensation/Safety team and collaborate with Human Resources team to manage unemployment claims.
4. Monitor and analyze customer and employee KPI’s, create and provide detailed reports. 
5. Process weekly payroll and required client and internal reporting.
6. Partner with Director of Operations and Human Resources on performance management, talent acquisition, any internal employee disciplinary matters or allegations of harassment or discrimination.
7. Responsible for ensuring all applicant and contractor files are compliant with local, state, and federal laws and company regulations. 
8. Schedule flexibility- on call 24/7 for customer/team support and occasional site coverage.
9. Training and cross training multiple sites in effort to create program flexibility.
10. Other duties as assigned. 

Qualifications 

• Bilingual (Fluent English/Spanish).
• High School Diploma or GED required; Associate degree preferred.
• 4 years in staffing industry with 2 years management experience preferred ATS experience required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong background in customer service.
• ATS experience such required.
• Highly organized and detail oriented.
• Flexibility and reliability to be on call for customer/team support after normal business hours.
• Can travel to clients within a 25-mile radius of office as needed with or without advanced notice.

Benefits

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Monroe Staffing Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Monroe Staffing Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.