Automotive Call Center Appointment Specialist

Responsibilities:
- Take inbound calls from potential customers to generate sales appointments
- Provide excellent customer service by addressing customer inquiries and resolving issues
- Utilize CRM system to track and manage customer interactions and sales opportunities
- Follow up on leads and convert them into sales
- Continuous follow up with customers to assist sales teams
- Stay updated on product knowledge and industry trends to effectively communicate product features and benefits to customers

Skills:
- Desire to assist customers
- Proven track record of meeting or exceeding sales targets if applicable
- Excellent communication skills, both verbal and written
- Willing to learn
- CRM software knowledge a plus but not mandatory
- Ability to build rapport with customers and establish long-term relationships
- Strong work ethic/ punctuality a must

If you are a motivated individual with a passion for sales, excellent customer service skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team as a Specialist and contribute to our continued success in the automotive industry. This position has an excellent pay plan that provides bonuses for appointments that show and if a customer purchases a vehicle. We pay bi weekly and give a monthly bonus. If you want a career, reach out to us! We can help you achieve that goal!

Job Type: Full-time

Pay: $35,839.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Monthly bonus
• Performance bonus
• Quarterly bonus

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $35,839 - $50,000