Welcome to Montage Health’s application process!
Job Description :
Position Overview : The Administrative Director is responsible for the day-to-day operational management and oversight of the mental health treatment system of care, ensuring effective implementation of the organization’s strategic goals, quality standards, and patient-centered care model. The Division Director will lead operations across all levels of service delivery for children, adolescents, adults, and families, ensuring efficient, compassionate, and evidence-based practices in mental health treatment.
Key Responsibilities :
Operational Leadership :
- Oversight of daily operations of the hospital’s mental health treatment system, leading efforts to improve efficiency, experience and outcomes in our pursuit of high-quality care.
- Ensuring adherence to regulatory requirements and organizational policies.
- Development and implementation of strategic operational plans to improve service delivery across all age groups, with a focus on integrating services across the youth and adult systems.
- Collaborate with the CMHO and senior leadership team to set long-term goals and objectives for the Division.
Program Development & Improvement :
Establish a streamlined, clear and consistent process to identify unmet programmatic needs from the community and translate into critical or practical opportunities to build new or improve existing programs within the Division.Lead the design, implementation and assessment of new clinical and operational programs, ensuring they are effective and sustainable.Evaluate existing programs and continuously improve service delivery based on feedback, outcomes data, and best practices.Ensure the integration of care across multiple settings, including inpatient, outpatient, residential, and community-based services, and between departments.Staff Management & Development :
Directly supervise department Directors and key operational staff, providing mentorship, performance evaluations, and guidance to promote excellence in care delivery.Ensure ongoing training and professional development for staff at all levels.Foster a collaborative and supportive work environment that prioritizes employee well-being, retention, and satisfaction.Oversee strategic planning for addressing critical staffing challenges.Financial & Resource Management :
Develop and oversee departmental budgets, ensuring efficient use of resources while maintaining quality care standards.Collaborate with finance teams to forecast needs, manage costs, and ensure financial sustainability for all operations.Collaborate with CMHO to explore innovative strategic approaches to current contracting and fiscal models of care delivery.Identify opportunities for funding and resource optimization to expand services and increase access to care.Quality Assurance & Compliance :
Ensure the treatment system meets all federal, state, and local regulatory standards for mental health services.Establish and monitor quality assurance processes to assess patient satisfaction, care outcomes, staff engagement and service effectiveness.Address any compliance issues or areas of improvement, ensuring the organization maintains a reputation for excellence in care.Community & Stakeholder Engagement :
Build and maintain relationships with community partners, stakeholders, and funders to enhance program visibility and effectiveness.Represent the organization at key meetings, conferences, and in advocacy efforts related to mental health treatment systems.Collaborate with external organizations, including schools, healthcare providers, and social services, to coordinate care and enhance community resources.Data & Reporting :
Champion and oversee data collection, analysis, and reporting on the Division’s performance, treatment outcomes, and service efficiency.Use data to inform decision-making, identify areas for improvement, and guide organizational priorities.Qualifications :
Master’s degree in Healthcare Administration, Business Administration, Social Work, or a related field required.10 years of experience in healthcare operations management, with at least 2 years in mental health services leadership preferredStrong understanding of mental health treatment modalities across the lifespan, including child, adolescent, adult, and family-focused care preferredProven experience managing complex multi-disciplinary teams and leading organizational change.Expertise in regulatory compliance, quality assurance, and performance improvement.Strong financial acumen and experience managing budgets and resources in a healthcare setting.Excellent communication, negotiation, and interpersonal skills.Ability to think strategically, solve problems, and make decisions that improve patient care and organizational efficiency.Personal Attributes :
Visionary leadership with a passion for innovation in mental health treatment and care.Dedication to continuous learning through rigorous collaborative work.Fully committed to the dignity and well-being of our patients, their families and one another.Empathy and understanding of the challenges faced by individuals and families living with mental health conditions.Curiosity, flexibility and humility and a capacity to find joy and humor even amidst adversity.Equal Opportunity Employer
LI-CF1
Assigned Work Hours :
Exempt
Position Type : Regular