General Manager, PerformanceGeneral Manager, Performance

Live Your Passion. Add Your Magic.

At Montage Hotels, we're looking for a passionate and experienced individual to join our team as a Hotel General Manager.

About the Role

The Hotel General Manager is responsible for the overall success of all hotel operations, financial performance, market share, associate and guest engagement.

Key Responsibilities:

• Lead all aspects of hotel operations, including associate and guest engagement, human resources, financial performance, food and beverage, sales and marketing and asset management.
• Captivate personalized guest experiences with a sense of cultural place and drive property knowledge, execution and compliance of all hotel brand standards.
• Provide vision, leadership and strategy to inspire associates to foster genuine guest experiences, discoveries and adventures while driving financial success.
• Cultivate engaging relationships and rapport with ownership, asset managers, local community boards and the corporate leadership team.
• Design, manage, critique and dominate the property's annual budget, forecast and actuals by continuously exploring the hotel's performance and engaging associates in the overall success of the property.

Requirements

• Bachelor's Degree Preferred
• At least 5 years' experience as an Executive level position in a luxury operation
• Experience with third-party and management agreement contracts with food and beverage on property operations
• Experience with overseeing spa and wellness partnerships
• Self-motivated, well organized, ability to motivate others and results driven leader with exceptional ability to meet and exceed deadlines and goals
• Excellent communication skills, both verbal and written
• Ability to supervise subordinate staff, including assignment of duties, evaluating service, and issuing disciplinary action when necessary

Physical Requirements

Moderate physical activity, standing, walking and lifting required.