Direct Care Counselor

Benefits: 100 percent of Medical, Dental, Vision, and life Insurance for employee are paid by employer. Coverage for spouse, and/or family is available at additional cost to employee. Additional coverages are available to employee at additional cost.

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Montana Rescue Mission (MRM), located in Billings, Montana, is looking for Direct Care Counselors to make a difference in the lives of homeless and struggling people in our corner of Big Sky Country. Currently in the process of building a Unified Campus to bring community programs and services under one roof, MRM offers shelter, spiritual care, counseling, case management, medical care, life skills education, and job skills training. Our Direct Care Counselors are essential to helping our shelter guests feel cared for in a positive, safe and healthy environment.

What we are looking for:

• Ability to work with people in varied circumstances related to homelessness including recovery and mental illness and to treat individuals with dignity and respect in all situations.
• Demonstrated experience handling crisis and emergencies.
• Bachelor’s degree in human services or related field and/or equivalent work experience.

Responsibilities

• Ensure a positive, supportive, and safe environment for guests.
• Check in new guests according to MRM guest policies and procedures; inform guests of policies and expectations.
• Facilitate compliance of house rules through shelter guest acceptance, sleeping assignments, collecting samples for urinalysis, and administering breathalyzer.
• Respond to and diffuse situations before escalation and handle disputes and altercations appropriately.
• Supervise the daily activities of shelter guests.
• Hold guests accountable and ensure they are following shelter policies.
• Perform daily room and bed inspections and chore compliance.
• Answer phones, accept, receive, and log donations, handle inquiries in a professional manner, notify staff and guests when a visitor arrives and maintain general office operations.
• Keep accurate daily records of guest population and activities.
• Provide spiritual guidance and prayer when requested.

Education and Experience

• Bachelor’s degree in human services or related field and/or equivalent work experience preferred.
• Additional related coursework or training, desirable.
• Nonprofit and/or social service experience desired.

Requirement:

Montana Rescue Mission is a privately funded 501 (c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry which is dedicated to sharing the Gospel by being an exemplary provider of effective and efficient solutions for those we serve, from a distinctly Christian perspective. We consider every position to be essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of Montana Rescue Mission;
• Subscribe to Montana Rescue Mission Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed;
• Adhere to the Montana Rescue Mission Employee Handbook.
• Support the Executive Director publicly and privately.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Application Question(s):

• Are you available to work Saturdays and Sundays?

Education:

• High school or equivalent (Required)

Experience:

• Social work: 1 year (Required)
• Guest services: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $16 - $19