What are the responsibilities and job description for the Academic Advisor II position at Montana State University Billings?
Position Details
Position Information
NBAPOSN Title
Working Title
Academic Advisor II
Brief Position Overview
The Advising Center assists students in understanding academic requirements and enabling them to complete their program requirements as efficiently as possible. Advisors are responsible for promoting student success through accurate and responsible advisement in the areas of academics, registration, persistence, and the student experience. Advisors are responsible for building a supportive environment that assists students in achieving their educational goals by providing excellent customer service while identifying student needs and mentoring students to resolve potential academic issues. Advisors work closely with other university support teams to ensure that student inquiries are addressed in a timely and efficient manner. Advisors are proactive in contacting students on a regular basis and guiding students as they progress toward their educational goals.
Position Number
Department
Advising Center
Division
Academic Affairs
Appointment Type
Classified
Contract Term
Semester
If other, specify From date
If other, specify End date
FLSA
Union Affiliation
Exempt from Collective Bargaining
FTE
1.0
Benefits Eligible
Yes
Compensation
Hourly
Salary
Salary range of $ 18.50 to $ 21.00 hourly, commensurate with experience, education, and qualifications
Contract Type
Classified Hourly
If other, please specify
Recruitment Type
Open
Position Details
General Statement
Montana State University Billings is a preferred employer in the region-WE WANT YOU!
The following are reasons why you should join our team:
The following are reasons why you should join our team:
- Work-life balance
- Holidays-10 paid holidays per year and 1 Floating Holiday
- Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
- Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
- Employee and Dependent Tuition Waiver
- Opportunities to engage in professional development opportunities
- Committed to employee wellness and access to a robust Employee Assistance Program
- Medical Benefits that are robust and affordable
- Visit MUS Benefits to learn more about our benefit package including
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits
- Learn more about our retirement benefits at MUS Retirement
- Opportunities for career growth and a variety of career paths
- Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
- Beautiful campus environment that features our MSUB Mile walking path
Duties and Responsibilities
This position meets individually with students to assist with items such as, but not limited to: course registration, transcripts/credential evaluation, and creating plans of study. This position interprets multiple placement scores to place students in the appropriate level courses. Advisors recommend courses and course load based on students’ academic ability, personal obligations, and career goals. This position must be able to utilize student information systems and other electronic tools (degree audit, appointment scheduling etc.) to effectively assist students. Advisors support students with setting goals and connecting desired outcomes with current activities, time management, and developing critical thinking skills. Academic Advisors coach students to explore alternatives to overcome barriers to persistence or graduation and make appropriate resource referrals when necessary.
Academic Advisors must maintain familiarity with academic programs. They must be current on policies and procedures including institutional policies, federal, and state regulations. Advisors are expected to maintain accurate and detailed advising notes in appropriate electronic and paper-based systems; track advisees’ progress during and at the end of each semester; maintain records and permanent files for current and previous students in accordance with the Family Educational Rights and Privacy Act (FERPA); and maintain and update Degree Works degree audit information.
This position must be able to communicate with students in person and/or by email, mail, phone, web conferencing, and text messaging. Academic Advisors assist in promoting student self-service tools during advising interactions. They must be able to understand how diversity, differences, and institutional/social barriers influence the student experience to effectively practice inclusive advising strategies for all students. Academic Advisors participate and assist during all orientation programs and other enrollment related events. Academic Advisors are expected to communicate in a professional manner with department faculty, university administrators, staff, students, and campus visitors.
PHYSICAL DEMANDS:
PHYSICAL DEMANDS:
- Sitting
- Working in front of computer most of day (hearing, seeing, reading, analyzing)
- Typing
- Notetaking
- Multitasking
- Student (customer) interactions
- Verbal and written communication
Required Qualifications – Experience, Education, Knowledge & Skills
Education Required:
- Bachelor’s degree
Experience Required:
- Experience in one or more of the following: advising, orientation, retention, or mentoring roles
- Knowledge of the typical problems encountered by undergraduate students in selecting a course of study and in successfully preparing a plan of study to prepare for entry into a degree program
- Demonstrated ability to establish and maintain effective working relationships
- Demonstrated ability to organize a wide range of complex tasks and attention to detail
- Excellent written and oral communication skills
- Demonstrated exceptional interpersonal, communication, and problem-solving skills
Preferred Qualifications – Experience, Education, Knowledge & Skills
Experience Preferred:
- Understand diversity, differences and institutional/social barriers influencing students
- Experience in one or more of the following: advising, orientation, retention, or mentoring roles
- Ability to work independently as well as function as part of a team
- Demonstrated knowledge of higher education offices and resources that support student success
- Experience working with enrollment and degree auditing software such as DegreeWorks, Banner, MyInfo or other database
The Successful Candidate Will
Special Requirements
Physical Demands
This position has supervisory duties?
No
Posting Detail Information
Announcement Number
STAFF - VA - 2500052P
Number of Vacancies
1
Desired Start Date
Position End Date (if temporary)
Open Date
01/21/2025
Close Date
02/04/2025
Open until filled
Yes
Special Instructions Summary
Quick Link for Internal Postings
https://employment.msubillings.edu/postings/7340
Diversity Statement
Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.
MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm
Salary : $19 - $21
