Coordinator for Student Access to Community Services

With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, and the second largest, Montclair State is a designated R2 Doctoral Research University by the Carnegie Classification of Institutions of Higher Education. Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, and a spectacular view of the New York City skyline. The University offers a comprehensive range of undergraduate and graduate programs through 10 colleges and schools. With a student body of 21,000 undergraduate and graduate students from 22 states and 13 countries, the University has an expansive campus life with on-campus residential capacity of 5,300, more than 120 student organizations, and 18 NCAA Division III athletic teams. The dynamic diversity of the University’s community has been acknowledged by the U.S. Department of Education through its recognition of Montclair State as a Hispanic-Serving Institution (HSI), and by Diverse Issues in Higher Education as a “Top Degree Producer” among institutions that confer the most degrees to minority students. Montclair State University is proud to be committed to the principle of equal employment opportunity and does not discriminate in its recruitment and employment practices. The University is an inclusive, richly diverse community that fosters mutual respect, tolerance and understanding among all students and employees. IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate. In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Director, Office for Social Justice and Diversity, the Coordinator for Student Access to Community Services supports connections to internal and external community-based social resources to support student success and increases access to community resources in order to further equity and inclusion initiatives. The Coordinator will accomplish this through awareness campaigns and program recruitment throughout the community to reduce stigma of accessing services, e.g., applying for SNAP, accessing career clothes. The Coordinator manages the operations of complex student services such as the food pantry, career closet and Swipe Out Hunger meal plan donations and other student food insecurity programs. They will create opportunities for students, foster a welcoming environment and encourage utilization where resources can provide relief. PRINCIPAL DUTIES AND RESPONSIBILITIES: Coordinate the operations of the on-site food pantry and professional career clothing closet. Develop and implement policies and procedures including processes for defining populations served, hours of operation, product/goods ordering practices, inventory rotation and tracking, distribution models, promotional/awareness campaigns, and processes for serving students and completing and storing client documentation. Develop, implement and evaluate special projects and funding requests related to the career closet, food pantry and other community-based initiatives. Coordinate periodic clothing and food drive activities. Coordinate meal donation programs such as Swipe Out Hunger, and other special initiatives to mitigate student food insecurity in partnership with Dining Services and other campus stakeholders. Evaluate student eligibility for these programs and coordinate the access/disbursement to eligible students. Organize all inquiries and application requests regarding the Supplemental Nutrition Assistance Program (SNAP). Conduct regular information and educational sessions on SNAP benefits. Proactively build and coordinate relationships with donors for all initiatives, e.g., pantry, closet, etc. Coordinate outreach campaigns, food and clothing drives, University flag raisings, conferences and educational events, and other programmatic activities aimed at addressing social justice issues and access to community resources. . Organize operations and logistics and manage volunteers. Build and maintain effective communication and cooperative working relationships with University administrators, faculty and staff, students and student organizations, government and private agencies and/or the public in order to accomplish the objectives and programs of the unit. Collaborate with and assist staff in the Office of the Dean of Students regarding social services, entitlement programs and other resources, and ad hoc projects to increase student access to resources. Represents the University at conferences, seminars or meetings as required. Engage in professional development. Serves on ad hoc and standing committees as required. Maintain a safe, secure and healthy work environment in both the food pantry and career closet. Track utilization and efficacy data on initiatives and maintain records in compliance with regulatory requirements. Maintain integrity and appropriate confidentiality in University and program operations. Perform other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Bachelor's degree from accredited college or university in a field related to the position. A minimum of two years professional experience in an institution of higher education or related field. Outstanding interpersonal communication skills and an ability to work collaboratively. Knowledge of community resources and strong outreach skills. Strong project management and organizational skills, attention to detail, and ability to set priorities and meet deadlines while balancing multiple projects. Demonstrated success in achieving results in complex organizations. PREFERRED: Master’s degree in a field related to the area of assignment. Experience collaborating with donors and building relationships within the community to support said initiatives. Understanding of the needs of diverse populations to serve students and guests with an inclusive approach. Experience in management of student services, guest services, event planning and logistics. Experience with large scale event management or coordination. Food, Beverage, and Catering experience. PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. Department Office of Social Justice and Diversity Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu. EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/ Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

Salary : $53,100 - $67,300