What are the responsibilities and job description for the PRODUCT MANAGER MIT CARE CONNECT position at Montefiore Medical Center?
Our Epic Care Connect team leads numerous efforts including giving patients access to their health information across multiple platforms that connect patients to services. We are seeking a Product Manager to support Epic products such as Care Everywhere, EpicCare Link, Patient Engagement solutions such as Telehealth, Epic mobile apps, and MyChart Bedside, community networks, growth and partnerships. In this role, you will be responsible for mastering several Epic products & solutions, including:
- EpicCare Link
- Epic Care Everywhere
- Epic Mobile Apps
- Information Blocking Regulations, Interoperability, Data Exchange
- Patient Experience solutions such as Telehealth, MyChart Bedside
Responsibilities include:
- Manage a team of IT professionals.
- Oversee and manage projects ranging in size, complexity, and scope.
- Manage product requests.
- Determine how changes impact the overall system and that of interrelated systems.
- Responsible for the design and delivery of product solutions, ensuring that the end product meets stakeholder needs.
- Oversee the design of workflow for new systems.
- Participates in system go-lives.
- Regularly speaks with clients to address and troubleshoot high-level issues. Works closely with the team to deliver high quality customer support.
- Interface and work with other departments to identify and resolve issues regarding coordinated efforts to deliver solutions. Allocate team resources to other departments as needed.
Montefiore requires employees to reside within commuting distance to our offices in Yonkers NY, and to be immunized, including for flu and COVID.
- Demonstrated experience managing an implementation team
- Demonstrated experience managing projects in a healthcare setting
- Product implementation experience
- Knowledge of interoperability, interfaces, and integration
- Excellent critical thinking skills
- Strong desktop skills (Word, Excel, PowerPoint, Visio)
- Ability to communicate effectively with people at all levels in the organization
- Ability to motivate team members
- Ability to match team member skills to team responsibilities
- Bachelor's degree or equivalent experience
- Project Management Professional (PMP) experience/certification
- Experience with any of the following Epic Modules: Care Everywhere, EpicCare Link
- NOTE: Epic requires a prior certification as a prerequisite to the EpicCare Link certification.
Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 222845 Salary Range/Pay Rate: $106,012.50 - $141,350.00
For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.
Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
SF-DICE-MIT; LI-SC1-REDIRECT
Salary : $106,013 - $141,350
