Office Coordinator

Office Coordinator - Clarkstown Medical Associates
New City, NY

Hourly Rate:  $24.00 per hour

Reports to: Practice Manager

Job Summary: Assists the Practice Manager with ensuring all Administrative Staff and Medical Assistants are completing assignments given by the Practice Manager.  Provides direction to Administrative staff and Medical Assistants in order to obtain full desk coverage, including but not limited to lunch coverages. Reconciles daily batches, end of day closings, call backs to patients and goes to the bank, if needed. Creates front desk schedule and regularly reviews with the Practice Manager.  The Coordinator sits up front with the front desk staff ensuring all phones are answered and by example creates a customer friendly environment utilizing exemplary customer service skills; greet patients upon entry to medical office, obtain all pertinent demographic information from patients and family members and verifying insurance and eligibility.  Maintains a well organized and friendly patient reception environment. 

Essential Job Qualifications

1. Education:  High School Diploma or equivalent.
2. Experience:  2 years of work experience in a healthcare environment, preferably in a Physician’s Office. Must have a general understanding of medical office workflows, medical office procedures, front desk reception responsibilities, proficient knowledge of insurance carriers including Medicare and Medicaid.  Must have experience working with various office technology including a practice management EMR system; EPIC preferred.
3. Training/Certification:  N/A
4. Licensure:  N/A
5. Other:  Must be reliable and value being part of a team environment.  Must be able to write correspondence and effectively present and communicate information to physicians, physician extender(s), patients, patient family members, and employees of the medical practice. Must have proficiency using an EMR system, EPIC preferred and documenting information in an electronic health record.