What are the responsibilities and job description for the Cisco Voice Engineer with CUBE/CUCM/PCEE/Collaboration or Telephony Analyst position at Montek System?
Job Details
Cisco Voice Engineer with CUBE/CUCM/PCEE/Collaboration or Telephony Analyst
Duration- 12 Months
ONSITE/HYBRID- Onsite 5 days per week up to first 3 months and 3 days per week from week 4 onwards.
Location-TAMPA, FL
Contractor Management:
- Coordinate with contracted companies for collaboration system upgrades, patching and ongoing support.
- Ensure timely project execution and adherence to quality standards.
- System Experience:
- Cisco CUCM VoIP System
- Cisco PCCE (Contact Center System)
- Cisco Cube
- Cisco Video Conference systems Managed via Control Hub
- Microsoft Teams meetings
Requirements and Skills:
- Proven experience in managing Cisco collaboration and Contact Center technologies.
- Strong troubleshooting skills and ability to handle complex issues.
- Dial plan and call flow/routing management
- Project management experience for successful system implementations.
- Vendor management experience.
- Excellent communication and collaboration skills.
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