What are the responsibilities and job description for the Loan Servicing (Note Department) Manager position at Monterey County Bank?
About the Company - Monterey County Bank, a wholly-owned subsidiary of PCB Financial Inc., provides retail and commercial banking products and services to individuals and small and medium-sized businesses in California. The company’s deposit products include personal and business checking accounts, savings accounts, money market investment accounts, certificates of deposit, and retirement accounts. Its lending products are business focused and include commercial real estate loans, commercial and industrial loans and small and medium-sized business lending. Monterey County Bank is a leading provider of SBA 7(A) Small Business Loans in Monterey County. The company also provides drive-through facilities, night depository facilities, safe deposit box facilities, cashiers’ checks, and wire transfers. As of December 31, 2024, it operates four branches located primarily on the Monterey Peninsula.
What can you expect?
- A Commitment to Innovation : We’re ready to embrace new ideas and approaches. Your creativity and insight will play a vital role in shaping our future.
- Collaboration and Growth : We value teamwork and are committed to fostering an environment where every voice is heard. Together, we can build a brighter future.
- Impactful Work : Be part of a mission-driven organization that aims to make a difference. Your contributions will directly influence our path forward.
- A Supportive Community : Join a diverse and passionate team that believes in the power of collaboration and support. If you’re ready to roll up your sleeves and contribute to a meaningful transformation, we invite you to be part of our journey. Let’s build on our strong foundation and create a future we can all be proud of.
Join us and be part of our new vision at Monterey County Bank. Apply today!
About the Role - The Loan Servicing Manager at Monterey County Bank will oversee all aspects of loan documentation and processing, ensuring accuracy and compliance within a complex operations environment. This role requires a strong leader who will manage a team, provide comprehensive support for various loan-related tasks, and independently process and close loans while monitoring daily performance to ensure the satisfactory completion of operational cycles. The manager will develop and implement business plans, policies, and procedures, leading projects that introduce innovative solutions and cost-saving opportunities.
Responsibilities - Key responsibilities include assessing the volume, quality, timeliness, and delivery of loan documentation processes, while defining and tracking key performance indicators and service level agreements. The Loan Servicing Manager will also assess risks associated with business decisions, ensuring compliance with applicable laws and safeguarding the bank's reputation and assets. In addition to supervising and mentoring staff, the manager will collaborate with internal clients (such as product and sales teams) and external corporate clients, conducting due diligence activities to identify areas for process improvement.
Qualifications - A bachelor's degree in Finance, Business Administration, or a related field, along with a minimum of ten years of experience in loan processing or documentation within the banking industry.
Required Skills - Proven leadership skills, exceptional analytical and decision-making abilities, and excellent communication skills are essential. Proficiency in banking software and technology is also required.
This position is in the office 5 days a week at our Monterey Office location.
Pay range and compensation package - As required by state-specific laws, we must include the salary range for this role when hiring residents in applicable locations. The annual salary range for this position is $120,000.00 to $150,000.00. Compensation within this range may vary based on factors such as geographic location, candidate experience, and skills.
Equal Opportunity Statement - MCB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
Salary : $120,000 - $150,000