What are the responsibilities and job description for the Takeout Order Specialist position at Monterrey Bar & Grill LLC?
Benefits:
Job Title: Takeout Order Specialist
Location: Mexico Lindo Restaurant
81 East St. Vernon Rockville, CT, 06066
Job Type: Part-Time (Must be available weekends!)
Shift: 4 PM to Close
Job Description:
We are seeking a reliable and detail-oriented Takeout Order Specialist to join our team. This role involves ensuring that takeout orders are prepared, packed, labeled, and delivered to customers in a timely and professional manner. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing excellent customer service.
Key Responsibilities:
Ability to speak Spanish is very strongly preferred.
- Employee discounts
- Training & development
Job Title: Takeout Order Specialist
Location: Mexico Lindo Restaurant
81 East St. Vernon Rockville, CT, 06066
Job Type: Part-Time (Must be available weekends!)
Shift: 4 PM to Close
Job Description:
We are seeking a reliable and detail-oriented Takeout Order Specialist to join our team. This role involves ensuring that takeout orders are prepared, packed, labeled, and delivered to customers in a timely and professional manner. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing excellent customer service.
Key Responsibilities:
- Order Processing: Input takeout orders into the system, ensuring accuracy and completeness.
- Food Packing & Labeling: Carefully pack food items into containers, ensuring food is secure and prepared according to customer specifications. Label each order clearly with the customer’s name and order details.
- Customer Service: Greet customers upon arrival, verify the details of their order, and provide any necessary assistance or information regarding their takeout.
- Payment Handling: Process payments, including cash, credit cards, and mobile payments, and provide accurate change or receipts to customers.
- Order Handoff: Deliver orders to customers in a timely manner, ensuring that all items are included, packaged correctly, and meet the company’s quality standards.
- Cleanliness & Organization: Maintain a clean, organized workspace, ensuring that takeout orders are processed efficiently and the area remains tidy.
- Team Collaboration: Work closely with kitchen staff to ensure orders are prepared and packed quickly and accurately, minimizing customer wait time.
Ability to speak Spanish is very strongly preferred.
- Previous experience in a customer service or food service role is preferred, but not required.
- Strong attention to detail and ability to multitask.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of point-of-sale (POS) systems and cash handling.
- Ability to work flexible hours, including evenings and weekends.