What are the responsibilities and job description for the IT Specialist III (CAD Manager, Grade 26) position at Montgomery County Government?
About The Position
The anticipated salary range upon hire: $84,694 - $123,687
The Montgomery County Fire and Rescue Service (MCFRS) is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in Maryland’s most populous jurisdiction . MCFRS is a combination system (volunteer/career) in the suburban Washington, D.C. area, operating with an annual budget of over $266 million. MCFRS Responds annually to over 120,000 emergency calls for service and is staffed by nearly 2,700 career and volunteer responders.
The Montgomery County Fire and Rescue Service is seeking a highly motivated and goal-oriented Information Technologist to join its dynamic team as the Fire and Rescue Computer-Aided Dispatch (CAD) Manager. This critical position requires a driven individual with a passion for technology and public safety, who will play an integral role in the ongoing management and optimization of the CAD system. The ideal candidate will be responsible for the day-to-day technical operations of the CAD system, ensuring its seamless integration and functionality across various departments.
What You'll Be Doing
As the CAD Manager, you will collaborate with a variety of teams and departments to ensure that the Fire and Rescue Service’s dispatch system operates efficiently and effectively, supporting emergency responders in real-time operations. This role involves managing system upgrades, troubleshooting technical issues, and implementing solutions to improve the dispatch process. If you are a forward-thinking individual with a strong background in information technology and a desire to make an impact in public service, we encourage you to apply.
Minimum Qualifications
Experience: Three (3) years of professional experience in the information technology field in such areas as programming, systems analysis, and data/telecommunications, depending on the duties of the position.
Education: Bachelor’s degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position. Programming languages might include Visual C , Visual J , C , C, SQL, PowerBuilder, Oracle Developer 2000, and COBOL.
Equivalency: An equivalent combination of education and experience may be substituted. For applicants possessing very hard-tofind skills which are a critical need to the department/agency, training and certification may be accepted in lieu of full degree requirements. Physical Ability: Ability to lift boxes containing computer support items and equipment such as printers, computers, modems, and monitors weighing up to 50 pounds
Preferred Criteria, Interview Preferences
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
The anticipated salary range upon hire: $84,694 - $123,687
The Montgomery County Fire and Rescue Service (MCFRS) is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in Maryland’s most populous jurisdiction . MCFRS is a combination system (volunteer/career) in the suburban Washington, D.C. area, operating with an annual budget of over $266 million. MCFRS Responds annually to over 120,000 emergency calls for service and is staffed by nearly 2,700 career and volunteer responders.
The Montgomery County Fire and Rescue Service is seeking a highly motivated and goal-oriented Information Technologist to join its dynamic team as the Fire and Rescue Computer-Aided Dispatch (CAD) Manager. This critical position requires a driven individual with a passion for technology and public safety, who will play an integral role in the ongoing management and optimization of the CAD system. The ideal candidate will be responsible for the day-to-day technical operations of the CAD system, ensuring its seamless integration and functionality across various departments.
What You'll Be Doing
As the CAD Manager, you will collaborate with a variety of teams and departments to ensure that the Fire and Rescue Service’s dispatch system operates efficiently and effectively, supporting emergency responders in real-time operations. This role involves managing system upgrades, troubleshooting technical issues, and implementing solutions to improve the dispatch process. If you are a forward-thinking individual with a strong background in information technology and a desire to make an impact in public service, we encourage you to apply.
- Support, provision and maintain the CAD System
- Administer Fire and Rescue Data within the CAD system
- Responsible for quality control, data validation and maintenance of the CAD Response Plans
- Coordina te softwar e and hardware change management
- Act as the Fire and Rescue liaison on various CAD system related committees both internal and external
- Provide end user support
- Participate in the Technology Section – Standby ( on call ) rotation
Minimum Qualifications
Experience: Three (3) years of professional experience in the information technology field in such areas as programming, systems analysis, and data/telecommunications, depending on the duties of the position.
Education: Bachelor’s degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position. Programming languages might include Visual C , Visual J , C , C, SQL, PowerBuilder, Oracle Developer 2000, and COBOL.
Equivalency: An equivalent combination of education and experience may be substituted. For applicants possessing very hard-tofind skills which are a critical need to the department/agency, training and certification may be accepted in lieu of full degree requirements. Physical Ability: Ability to lift boxes containing computer support items and equipment such as printers, computers, modems, and monitors weighing up to 50 pounds
Preferred Criteria, Interview Preferences
- Knowledge of the architecture and topo lo gy of CAD system software, hardware, and networks including LAN’s, WAN’s and telecommunications systems, their components and associated systems.
- Knowledge of the principals, methods and tools for automating, developing , implementing and administering database management systems.
- Skill in computer aided dispatch system management .
- Skill in project planning , design and acceptance testing .
- Skill in complex IT system problem solving .
- Ability to organize work and , set priorities and determine resource requirements.
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $84,694 - $123,687
