What are the responsibilities and job description for the Operations Administrator (Manager III, Grade M3) position at Montgomery County Government?
About the Position
WHO WE ARE
WHO WE ARE LOOKING FOR
This position is open only to:
Current Montgomery County Government employees;- Montgomery County employee who was affected by reduction-in-force and currently have RIF priority rights;
- Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
- Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
OCP is seeking a senior-level manager to lead our Operations Division. Utilizing a strategic perspective and team-oriented approach, this position supervises seven Program Managers/Specialists, Administrative, Licensing, and Information Technology staff members to implement and maintain department programs and operations.
Ideal candidates have thorough experience and abilities to include:
- Budget administration
- Information Technology (IT) management and process improvement
- Human resources administration
- Supervision and management of staff
- Communications management and public outreach
- Researching, interpreting, and drafting legislation, laws, regulations, statutes, and policies
What You'll Be Doing
- Preparation, submission, and oversight of the annual operating budget ($2.8M for FY25)
- Approver for Accounts Payable transactions
- Oversight and management of devices, software, critical infrastructure, and system permissions/access for staff
- Continuous process improvements; customizing and streamlining workflows; automating tasks and enhancing efficiencies
- Human resources liaison managing and implementing all HR tasks including recruitments, onboarding/separations, system transactions, and position planning.
- Direct supervision of the Business Education And Registration (BEAR) unit responsible for the registration and licensing of: motor vehicle repair facilities; towing businesses; second-hand personal property sellers; commercial parking lots; new home builders & sellers, including waivers for homeowners acting as contractors; radio, television, and electrical appliance installation and repairs
- Oversight and management of all communications to the public including press releases, social media platforms, and podcast.
Candidates with legal knowledge and experience interpreting and applying laws and regulations, especially in Maryland and Montgomery County, are strongly encouraged to apply.
As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation.
This position requires the ability to attend meetings or perform work at locations outside the office.
Minimum Qualifications
Education: Graduation from an accredited college or university with a Bachelor’s Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
Preference for interviews will be given to applicants with experience in the following:
- Experience in writing, reviewing, and discussing documents and arguments involving legal issues and disputes related to consumer protection, laws, business licenses, IT issues, personnel issues, and other matters.
- Experience in interpreting, drafting, and researching Federal, State and County laws, legislation and regulations pertaining to consumer protection, licensing statutes, and related issues.
- Experience in human resources management and administration.
- Experience supervising employees in a union environment, including administrative personnel, IT personnel, and licensing personnel.
- Experience communicating effectively orally and in writing (including drafting business letters, settlement agreement and reports) with employees, businesses, IT personnel, high level government officials, and representatives of the news media.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $95,788 - $169,555
