What are the responsibilities and job description for the Business Analyst (Senior Information Technology Specialist, Grade N28) position at Montgomery County MD?
Salary : $92,075.00 - $149,112.00 Annually
Location : 27 Courthouse Sq Rockville MD 20850 USA
Job Type : Permanent
Job Number : 2025 - 00088
Department : Department of Technology and Enterprise Business Solutions
Division : TBS 34 CIO Project Management Staff
Opening Date : 02 / 18 / 2025
Closing Date : 3 / 4 / 2025 11 : 59 PM Eastern
FLSA : Exempt
About the Position
The expected salary range for this role on hire is $92,075 to $145,479
WHO WE ARE
The mission of the Department of Technology and Enterprise Business Solutions (TEBS) is to be responsive, collaborative, and innovative in providing technology solutions and services to facilitate the delivery of a wide range of services in all branches of government. The department strives to provide its solutions and consultative services in a cost-effective, timely, and high-quality fashion to reduce service times, avoid inflated costs, reduce information security risk, and improve the quality of County services through automation-assisted process improvement. The department facilitates business and reengineering processes to improve legacy workflow and streamline services to our customers.
WHO WE ARE LOOKING FOR
We are seeking a detail-oriented and analytical Business Analyst who thrives on solving complex problems and delivering impactful solutions. The ideal candidate will possess strong communication and collaboration skills, a knack for understanding diverse stakeholder needs, and the ability to translate business challenges into clear and actionable requirements. This individual will have experience working in dynamic, cross-functional environments and a passion for driving successful project outcomes.
Technical Skills :
- Proficiency in requirements elicitation techniques such as interviews, workshops, and surveys.
- Strong documentation skills with experience using standard templates and tools (e.g., Jira, Confluence, Visio, or similar software).
- Familiarity with Agile, Scrum, or other project management methodologies is highly desirable.
- Ability to create process flow diagrams, wireframes, and other visual aids to support requirement definition.
Analytical and Problem-Solving Skills :
Communication and Interpersonal Skills :
Other Attributes :
What You'll Be Doing
The Business Analyst is responsible for eliciting, analyzing, and documenting business requirements to support the successful execution of projects. This role collaborates with stakeholders, project sponsors, and development teams to identify needs, define scope, and translate complex business problems into actionable solutions. The Business Analyst ensures requirements are validated, prioritized, and effectively communicated throughout the project lifecycle to deliver desired outcomes.
Major Duties Include :
A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision .
Minimum Qualifications
Experience : Five (5) years of professional experience in the information technology field in areas such as programming, systems analysis, and data / telecommunications, depending on the duties of the position.
Education : Bachelor's degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position. Programming languages might include Visual C , Visual J , C , C, SQL, PowerBuilder, Oracle Developer 2000, and COBOL.
Equivalency : An equivalent combination of education and experience may be substituted. For applicants possessing very hard to find skills which are a critical need to the department / agency, training and certification may be accepted in lieu of full degree requirements.
Physical Ability : Ability to lift boxed containing computer support items and equipment such as printers, computers, modems and monitors up to 50 pounds.
LICENSE : None.
Preferred Criteria, Interview Preferences
All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Referred List, and may be considered for an interview. Employees meeting minimum qualifications who are the same grade or higher will be placed on the Referred List as a "Transfer" candidate and may be considered for an interview.
Preference for interviews will be given to applicants with experience in the following :
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application / resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans / persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
MQ Question SENIOR INFORMATION TECHNOLOGY SPECIALIST (000551)
What is your highest level of completed education?
MQ Question SENIOR INFORMATION TECHNOLOGY SPECIALIST (000551)
Do you have a degree in Computer Science or related field?
MQ Question SENIOR INFORMATION TECHNOLOGY SPECIALIST (000551)
How many years of professional experience do you have in the information technology field in such areas as programming, systems analysis, computer operations, data control and preparation, and data / telecommunications?
Required Question
Salary : $92,075 - $145,479
