What are the responsibilities and job description for the FAD Records Assistant 1 position at Montgomery County, OH?
Position Overview
Under general supervision from supervisor or manager, performs document imaging to store original format into records management system format, verifies accuracy and makes corrections. Greet, effectively communicate, and provide assistance and information to the public. Requires a working knowledge of computer programs and office skills.
Summary of Job Duties
Records Assistant I FAD- Maintains the Montgomery County Department of Job & Family Services, (MCDJFS) Public Assistance Records Room document management systems; prepares and processes case documents in paper and electronic formats to maintain the case record; sorts and collates data and documents, enters case record information into computer software; scans hard copies of case documents using an Electronic Document Management System and imaging hardware; retrieves data entered into other databases to verify accuracy with scanned copies of case records and makes necessary corrections; indexes documents properly in the EDMS system. Assists agency staff, partners, and customers by processing specialized document requests and scanning submitted case documents from our customers; mail counting, sorting, and opening; fulfills attorney requests, in/out of county transfer of cases, and completion of special records tasks.
Use of Microsoft Excel to maintain ongoing production statistics and metrics according to Records Room Policies; participates in record retention & disposition based on agency, State &/or Federal policies & procedures (e.g., prepares them for disposal in agency shred bins).
(Performs Related Duties as Required) Performs clerical tasks in support of Records Room operations: Answers phones; documents retrievals for staff and customers at customer window; checks in & logs materials; picks up & sorts mail for new cases; prepares statistical reports of work accomplished within established reporting periods; training assistance to new Records Room staff, summer students and/or temporary workers. (Performs Related Duties as Required)
Minimum Qualifications and Requirements
Driving Requirement: Must have valid driver's license with acceptable driving record.
Training Requirement: Required
Supplemental Information
Probationary Period: 180 days
