What are the responsibilities and job description for the PIC Training Supervisor position at Montgomery County, OH?
Position Overview
Specialized professional level in the job and family services occupation requiring considerable knowledge of training and program development, staff development, federal, state, county and agency policies and procedures;; under general supervision, plans organizes and coordinates assigned functions and supervises professional, paraprofessional and support personnel engaged in providing assistance to those eligible for entitlement programs, child support, employment programs and related services including investigation of eligibility of participants.
Summary of Job Duties
Assists managers in researching, identifying, planning, organizing, coordinating, developing, and implementing program specific and general in-person and virtual training. Makes recommendations relative to programs, implements changes and provides follow-up on same. Assigns and monitors cases and case load. Prepares and reviews daily, weekly, monthly, quarterly, and annual reports. Documents, reviews, and maintains case activity. Conducts extensive case review and coaching for probationary and post-probationary staff. Assists Human Resources with candidate selection and recruitment. Makes recommendations relative to provider contracts, reviews contracts, initiates change, and monitors compliance. Coordinates services within and outside the department. Provides investigative services. Directs activities of the functions supervised and supervises professional, para-professional and support personnel. Interprets and implements policies as they relate to operations. Conducts unit meetings, ensures continuity of programs, policies, procedures, and techniques. Maintains knowledge of programs and available services. Performs administrative supervisory tasks.
Responds to telephone and written inquiries; assists workers in peak periods; maintains orderly workflow, reassigns workers as needed. Maintains records; handles complaints and disturbances. Attends meetings, conferences, workshops, training programs and state or local hearings. Assists other units in absence of a supervisor. (Performs Related Duties as Required)
Minimum Qualifications and Requirements
Bachelor's Degree in business, human resources, criminal justice, social work, sociology, political science, psychology or related field AND 3 years of experience working with families, children, employers and/or community-based organizations administering public assistance programs or experience directing the work of others, supervises training and/or leading projects; OR Master's Degree in business, human resources, criminal justice, social work, sociology, political science, psychology or related field AND 1 year of experience working with families, children, employers and/or community-based organizations administering public assistance programs or experience directing the work of others, supervises training and/or leading projects; OR alternative, equivalent evidence of the minimum class requirements.
