Workforce Development Manager

SUMMARY

The Public Health Workforce Development Coordinator supports the development of a diverse and skilled public health workforce. The Workforce Development Coordinator conducts human resources processing, implements workforce development initiatives supporting the Montgomery County Department of Health and Human Services, Office of Public Health (OPH), and functions as OPH's liaison to County Human Resources (HR). Specifically, duties include managing recruitment and retention of staff; implementing, evaluating, and refining comprehensive onboarding for all OPH staff; ensuring alignment with Public Health Accreditation Board standards and measures; coordinating and tracking staff training and certifications; and implementing OPH's internship program.

This position reports directly to the Department of Health and Human Services Human Resources Manager, with overarching directional guidance from the Deputy Administrator, Culture and Operations, for the Office of Public Health, and direct link to the Deputy Administrator, Finance and Administration, for the Office of Public Health to ensure staffing alignment with budget allocations. This is a non-exempt position.

Essential Position

This is considered an Essential Position within the Office of Public Health. Essential Employees are obligated to report to work as scheduled or remain at work during emergencies. Essential employees carry out essential job functions or assigned emergency duties which may involve assignments within the Department Operations Center, Emergency Operations Center, deployment to a field location to participate in public health activities, or other duties as required during periods of emergency. If received, emergency assignments may be performed under adverse conditions and continue for periods ranging from a few hours to several weeks, months.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Recruitment, Onboarding, and HR Functions

• Under direction of the HHS Human Resources Manager, manage the daily needs of the OPH key HR functions including, but not limited to, facilitating the hiring of a qualified and diverse health department workforce; compliance with County HR processes; performance and talent management; productivity, recognition, and morale; and training and development.
• Lead implementation and evaluation of OPH's workforce development plan, including identification and coordination of training and professional development opportunities.
• Implement and track new hire progress through the OPH new hire onboarding and orientation processes. Evaluate and refine onboarding process based on participant feedback.
• Meet regularly and collaborate with OPH hiring managers and HHS HR team members to identify staff recruitment, training and professional development, internship, and other relevant needs.
• Implement and refine OPH internship program, including relationship development with public health academic programs, developing internship partnerships, and screening and facilitating interview and onboarding processes for interns.
• Develop, implement, and adhere to Standard Operating Procedures for sourcing and engaging training and professional development support for staff.
• Conduct first review of OPH job applicants to ensure fulfillment of minimum qualifications.
• Coordinate with County / HHS HR to extend employment offers and track hiring and onboarding processes to completion.
• Ensure HR metrics are aligned with the department metrics and drive improvement in recruitment and retention.
• Track initial and ongoing background checks and employee eligibility verifications.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and / or sensitive matters to the management.
• Maintain an atmosphere of confidentiality regarding records and agency matters.
• Maintain the library of OPH current and standardized job descriptions and organizational charts.
• Function as OPH point of contact related to County compensation, benefits, and leave, and maintain leave tracking system.
• Act as primary point of contact to the County for OPH related benefits, policy / procedure, and personnel related questions.
• Performs all other duties as assigned with the scope and range of job responsibilities.

QUALIFICATION REQUIREMENTS

Education and Credentials

Experience and Skills

PHYSICAL DEMANDS

Work Environment

Physical Requirements