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IT Systems Specialist (Intern I II III) Walter Johnson HS 1.0 FTE, Ad close 03/12/25

Montgomery County Public Schools
Bethesda, MD Intern
POSTED ON 3/5/2025
AVAILABLE BEFORE 4/3/2025
Summary Description

Staff in this job family provides all levels of user support and technology administration. Based on the assigned level, this work may include analyzing and resolving problems related to workstations, networks, servers, and printers; performing systems analysis; designing and implementing configuration changes; and performing related duties as required or assigned. Receives general supervision from a team leader, supervisor, and/or school based administrator. May assist with the training of lower-graded employees, as assigned. May provide guidance and assistance to full, part-time and/or hourly employees, as required. Physical Demands: Special physical tasks such as moving computer equipment, wire management, equipment maintenance, and computer and peripheral connection/installation require the ability to bend, lift, climb, carry, and crawl; often under tables or in small spaces. Summer work is often performed in un-air-conditioned spaces. Ability to lift up to 50lbs. Special Requirements: Ability to work overtime as required and to respond to emergency work needs on evenings and weekends. Overtime requires prior approval for grades 18 - 20. ITSS may be required to transport MCPS equipment, practice reasonable precautions, and provide secure overnight storage. Overtime Eligibility: Intern & ITSS I (grade 18 to 20) are eligible for overtime pay with prior approval. ITSS II and III (grade 23 to 25) are not eligible for overtime pay. Note: overtime eligibility is under review pending acceptance of new regulations.

Job

Information Technology

Job Grade

18-25

Organization

Walter Johnson High School

Primary Location

Bethesda

Schedule

Full-time

Working Months

12

Shift

Day Job

Job Posting

Mar 4, 2025, 9:34:46 AM

Knowledge Skills Abilities

Can demonstrate knowledge of principles, concepts, and methods of applicable computer technology and its most effective and efficient utilization; good knowledge of, or ability to quickly learn, instructional technology requirements; knowledge of standard microcomputer operating systems and the software used in a network environment; knowledge of multiple microcomputer and network operating systems, and proficiency at standard desktop and communications applications and protocols; and ability to communicate effectively both orally and in writing. Possession of an appropriate, valid vehicle operator^s license and employee-provided transportation is required. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

Education Training Experience

Bachelors degree preferred. Experience in supporting users and technology administration required. Combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License:A valid vehicle operator^s license is required. Use of a personal vehicle is required due to the need to support multiple locations.

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