Contractor Relations Manager

Description

•    Manage daily dispatching activities for lease-purchase flatbed drivers, ensuring efficient routing and scheduling.
•    Coordinate and communicate with drivers to ensure deliveries and pickups are made on time.
•    Provide support to drivers, on the phone and email, as needed.
•    Liaise between drivers and other departments to address concerns and coordinate solutions.
•    Resolve disputes and negotiate solutions in contractor relations to ensure mutual satisfaction.
•    Monitoring driver safety and legal compliance, including hours of service.
•    Monitoring preventative maintenance status and notifying drivers.
•    Working closely with the Maintenance Department to assist drivers with breakdown issues.
•    Researching and making arrangements to obtain permits.
•    Other duties, as assigned

Qualifications

•    Bachelor’s degree (4 year) or equivalent industry experience.
•    Excellent interpersonal, communication, and organizational skills.
•    Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
•    Proficiency with MS Office (Outlook, PowerPoint, Excel, etc.).
•    Experience with McLeod Software, preferred.