What are the responsibilities and job description for the Dental Treatment Coordinator position at Monticciolo Family and Sedation Dentistry?
Busy, privately owned Dental Office, is seeking an energetic and knowledeable Dental Treatment Coordinator. Our Company features 11 locations with huge opportunity for internal growth. The ideal candiate will have a experience in a Dental Office presenting and selling dental treatment. Dentrix experience is preferred but not required.
- Competetive Wage
- Paid Time off
- Paid Holidays
- Monthly Bonus
- Health Insurance
- 401k
- Consultations - Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; execute patient consults to ensure patients understand Doctor’s prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using Dentrix.
- Business Operations - Partner with Office Manager and Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor’s scheduling preferences; partner with the organization’s practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.
- Patient Advocacy - Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor’s prescribed treatment plan; uncover and address patient’s barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment.
- Education level high school or equivalent
- Job related/industry experience none
- Ability to use Microsoft Office applications and company operational systems
- Physical requirements mostly walking, talking, standing, and updating information in computer systems
