Front Desk Associate

Summary: 

As a Front Desk Associate at Montreux Golf & Country Club, you will be the first point of contact for our members and guests as they enter our fitness facilities. We are looking for a proactive, friendly, and organized individual with prior gym experience to manage the front desk operations, ensure the gym environment remains clean and welcoming, and assist with member services. 

Key Responsibilities:

• Member and Guest Check-In: Warmly greet all members and guests upon arrival, verify membership status, and assist guests with registration and check-in processes.
• Facility Maintenance: Keep the gym area organized and clean. Ensure all equipment is sanitized and returned to its designated place after use. Regularly check the cleanliness of the facility throughout the day and coordinate with housekeeping for any major cleaning tasks.
• Pool and Sports Courts Maintenance: Frequently check on the pool area and sports courts, ensuring they are clean and tidy. Address any cleanliness issues and organize equipment and facilities as needed.
• Laundry Services: Manage the timely washing, drying, and folding of gym towels and spa linens. Ensure a continuous supply of clean towels for members and guests.
• Member Billing: Process billing for services such as classes, personal training sessions, and product purchases. Handle transactions accurately and issue receipts.
• General Support: Assist members with general inquiries, provide information about club services, and help with booking classes and scheduling appointments.
• Safety Monitoring: Ensure all gym rules are followed by members and guests. Monitor the floor to ensure a safe and comfortable environment for everyone.

Qualifications: 

• Experience: Minimum 1 year of experience in a gym or fitness center environment. 
• Skills: Excellent interpersonal and communication skills. Ability to multitask and remain organized in a busy environment. 
• Attributes: Friendly, approachable, and enthusiastic about fitness. Strong attention to detail and a proactive approach to problem-solving. 
• Education: High school diploma required; additional certification in fitness, hospitality, or related field is a plus. 

 Compensation: 

• Hourly Rate: $17 per hour. 
• Hours: 35-40 hours per week. 

Seasonal Benefits: 

• Eligibility: Employees become eligible for benefits after a 60-day waiting period. 
• Cost Sharing: Employees are responsible for paying 50% of the costs associated with their benefits, with Montreux Golf & Country Club covering the remaining 50%. 
• Coverage: Benefits include health, dental, and vision insurance. 
• Paid Time Off: Employees will accrue Paid Time Off starting immediately upon employment.

Job Types: Full-time, Seasonal

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $17