Digital Accessibility Specialist

Pay Range:

$2,480.58 - $2,918.31 Bi-weekly (DOE)

MONTROSE COUNTY BENEFIT INFORMATION:

2025 Montrose County Benefit Information

General Statement of Duties: Guides and collaborates with Montrose County staff to facilitate the creation of accessible digital content. Provides oversight, technical leadership, and training in remediation of accessibility issues and ensures digital accessibility compliance.

Supervision Received: Works under the direction of the Information Technology Director and establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals.

Supervision Exercised: This position has no supervisory responsibilities.

Essential Functions: Any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class.

• Demonstrate expertise with applicable digital accessibility laws, regulations, and standards, including WCAG, ADA, and relevant state and federal guidelines.
• Develop and implement standardized policies, guidelines, and processes for reviewing and modifying documents and digital assets to ensure accessibility compliance, consistency, and efficiency.
• Establish and execute an annual compliance plan to ensure adherence to evolving digital accessibility standards and best practices.
• Act as a primary contact for accessibility requests, ensuring information is provided in accessible formats to meet citizen needs.
• Lead initiatives to enhance digital accessibility and manage all aspects of the complaint process, from intake to final resolution.
• Coordinate with Elected Officials and Divisions to prioritize and execute digital accessibility improvements.
• Prepared and submit quarterly accessibility compliance reports to the State of Colorado, ensuring accuracy and timeliness.
• Lead comprehensive remediation efforts and determine the appropriate accessibility standards for remedial action.
• Serve as a final approver for documents and digital assets by conducting thorough accessibility checks and providing feedback and guidance for revisions to ensure compliance before distribution.
• Identify, evaluate, and implement tools and software that support the review and modification of documents, applications, and other assets to ensure accessibility compliance.
• Create and deliver comprehensive employee communication materials, user guides, and interactive training modules for both in-person and online learning environments.
• Edit and publish web content across various platforms, ensuring all published materials meet accessibility standards and organizational guidelines.
• Develop and maintain style guides and best practices for creating and managing accessible web content.
• Train content creators and web managers on accessibility standards for web content, including proper use of headings, alt text, and other essential elements.
• Establish a mentoring program to identify and develop software "power users" within each department, enabling them to offer peer support and training.
• Provide training on technology tools and online resources to assist County staff in creation of their own digitally accessible content.
• Design, develop, and deliver comprehensive training programs for various software applications, tailored to varying skill levels and departmental needs.
• Assess vendor software products to ensure they meet accessibility standards and are fully compliance with regulations.
• May perform other duties as directed.
• Regular and predictable attendance is required.

MINIMUM QUALIFICATIONS

Required Knowledge, Skills and Abilities:

Education: Bachelor’s degree from an accredited college or university in computer science, information technology, digital accessibility, or a related field. A minimum of three (3) years professional experience working with digital compliance may be substituted for completion of the Bachelor’s degree.

Experience: A minimum of three (3) years digital content management preferred. Strongly desired one (1) year of work-related experience in digital accessibility, developing processes and deliverables to ensure compliance or an equivalent combination of education & experience.

Required Knowledge: In-depth understanding of website development, Web Content Accessibility Guidelines (WCAG), Americans with Disabilities Act (ADA) standards, and Colorado HB21-1110 or related legislation. Proficiency in Adobe Acrobat Pro. Preferred experience: Document remediation to prepare documents for use with assistive technology readers, JAWS and NVDA readers, WAVE.

Language Skills: Must have the ability to communicate effectively both verbally and in writing and the skill to organize materials and present information clearly and concisely in verbal and written form. Must be able to read, understand, and interpret complex documents. Must understand and follow verbal and written instructions. Must have proficient knowledge of the English language, proper grammar, punctuation and spelling in other oral and written communication and have understanding of current technical report and business correspondence writing techniques and methods. Must be able to read, comprehend and apply laws, rules, regulations, policies and standard operating procedures required for this position, as well as, technical reports, procedure documents and manuals. Must be able to make effective and persuasive presentation on complex topics to a wide variety of audiences.

Interpersonal Skills: Must possess the ability to establish and maintain cooperative working relationships with fellow employees, representatives of other agencies and organizations and members of the community. Have strong customer service orientation and work collaboratively within a team environment. Interact professionally and diplomatically with County employees, other agencies and organizations and members of the community and manage difficult or emotional customer situations. Must have the skill to organize work flow and accomplish established objectives. Possess the ability to recognize when confidentiality is required and maintain strict confidentiality. Must maintain appropriate professional boundaries in relationships with customer/clients and the general public.

Mathematical Skills: Must have the ability to work with basic mathematical concepts such as addition, subtraction, multiplication and division and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills: Must be able make rational decisions through sound logical and deductive processes and make sound judgments, decision making, problem solving, while planning directing and monitoring the work of the agency. Must be able to analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend or implement best options in support of goals and objectives. Consider concrete and abstract variables. Must have the ability to analyze, appraise and organize facts, evidence and precedents concerned in difficult and complex cases and present material in a clear and logical form, including oral and written presentations, briefs, opinions, orders or decisions. Must be able to successfully manage multiple projects and complete work under pressure pursuant to deadlines.

Office Technology/Computer Skills: Must be able to effectively use modern office technology and equipment, including computers, telephone, copiers with scanning and faxing capabilities. Must have extensive experience in Microsoft Office applications, Adobe Acrobat, document editing, and Web editors with a high degree of accuracy. Must be able to learn the software and programs related to the position and the County. Skill in the identification of system needs and problems.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit and stand for long periods of time; use hands and fingers to handle or feel; and reach with hands or arms. The employee is required to stand, walk, climb or balance, twist, stoop, kneel, crouch. Must be able to respond to the customers’ needs and perform tasks requiring extensive hand and eye coordination. Dexterity of hands and fingers to operate a computer keyboard, mouse and other devices and objects. The employee must frequently lift and/or move objects up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Physical ability and mobility to drive a motor vehicle to and from field and meetings as required. Ability to work extended shifts and attend training and meetings outside of regularly scheduled hours and the ability to work in stressful situations.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to tolerate and be productive in a quiet to moderate noise level in the work place. Employee will have periodic exposure to hazards in the field such as driving and inclement weather.

Special Requirements: Must possess and maintain a valid Colorado Driver’s License and satisfactory driving record.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education

• Bachelors or better in Information Technology or related field