What are the responsibilities and job description for the Automotive Service Advisor position at Monty’s Automotive?
Company Overview
Montys Automotive is dedicated to providing exceptional automotive service and repair solutions. Our commitment to quality and customer satisfaction sets us apart in the automotive industry, ensuring that our clients receive the best care for their vehicles.
Summary
As an Automotive Service Advisor at Montys Automotive, you will be the key point of contact for our customers, guiding them through their vehicle service needs. This role is essential in maintaining our reputation for outstanding customer service while ensuring that all automotive repairs are handled efficiently.
Responsibilities
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of services and repairs to customers.
- Prepare accurate estimates for vehicle services and repairs.
- Coordinate with technicians to ensure timely completion of services.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain accurate records of customer interactions and transactions.
- Promote additional services based on customer needs and vehicle condition.
Requirements
- Proven experience in automotive service advising or a related field.
- Strong sales skills with a focus on customer satisfaction.
- Excellent communication skills, both verbal and written.
- Knowledge of automotive systems and repair processes is essential.
- Ability to work in a fast-paced environment while managing multiple tasks.
If you are passionate about cars and committed to providing top-notch customer service, we invite you to apply today to join our team at Montys Automotive!
Job Types: Full-time, Part-time, Contract
Pay: $55,000.00 - $79,539.00 per year
Expected hours: 40 – 50 per week
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $55,000 - $79,539