Demo

Community Manager

Monument Staffing
Lexington, MA Full Time
POSTED ON 3/28/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Community Manager position at Monument Staffing?

We are in search of a proactive and personable Community Manager to take charge of a unique and varied real estate portfolio. This role combines facilities oversight with tenant relations and community building to create thriving environments across several locations.


Primary Duties:

  • Full oversight of property operations, maintenance, and day-to-day functionality
  • Administer lease agreements and coordinate renewals
  • Lead tenant onboarding and foster strong relationships among occupants
  • Handle tenant communications through multiple channels (phone, email, messaging)
  • Track rent collections and stay on top of billing and outstanding payments
  • Ensure all facilities are well-kept, functional, and professionally maintained
  • Support tenants with operational needs (tech access, printing, minor services)
  • Identify and resolve property-related issues in a timely, thoughtful manner
  • Manage shared amenity spaces such as self-serve refreshment areas
  • Organize periodic events to promote community engagement
  • Source and manage third-party service providers for cleaning, amenities, and maintenance
  • Maintain property websites and social presence with timely updates
  • Oversee on-site studio spaces and wellness facilities


What We're Looking For:

  • 3-5 years of office management experience, preferably experience in real estate or property management
  • A naturally outgoing, people-oriented professional who enjoys building relationships
  • Highly organized and able to juggle multiple responsibilities seamlessly
  • Strong written and verbal communicator
  • Calm under pressure and resourceful in solving challenges
  • Familiar with office software and systems (Google Workspace, spreadsheets, etc.)


Why This Role Matters:

This is more than a property management job — it’s an opportunity to shape the experience of diverse tenants and members across several dynamic spaces. The right candidate will be instrumental in nurturing a welcoming atmosphere and ensuring operations run without a hitch.


Please note: This role does not provide healthcare insurance, but does provide PTO.

Salary : $60,000 - $85,000

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