What are the responsibilities and job description for the BILLING CLERK position at Monzon and Son Enterprises Inc?
The Billing Clerk is responsible for issuing invoices to customers, updating customer files, and ensuring accurate billing processes. This role plays a crucial part in maintaining positive customer relationships through timely and accurate billing practices.
ESSENTIAL JOB FUNCTIONS :
- Collect and enter all freight bills with correct information, including PO numbers and job references.
- Follow up with the VP of Business Development and Dispatchers to gather any missing billing information.
- Ensure all tickets from dispatch are collected and billed promptly.
- Review invoices to ensure accuracy and ask questions to clarify any discrepancies.
- Request billing information from relevant stakeholders to complete invoices accurately.
- Meet customer invoice expectations and submit invoices promptly as requested.
- Receive training on sending invoices and using relevant invoicing systems to avoid errors.
- Answer all emails and phone calls promptly, addressing inquiries and issues the same day.
- Maintain organization of emails, desk, and paperwork to facilitate efficient billing processes.
- Aim to bill customers as soon as possible, striving for same-day invoices and weekly billing with a goal of being no more than a week behind.
- Receive training on Axxon and Level Set systems for efficient invoice processing.
- Revise invoices promptly if necessary to correct any errors or discrepancies.
- Ensure dump fees are appropriately covered in billing rates or billed accordingly.
Requirements
