What are the responsibilities and job description for the COLLECTION SPECIALIST position at Monzon and Son Enterprises Inc?
The Collection Specialist is responsible for managing the accounts receivable to ensure timely payments from customers, including contractors. This role involves making collection calls, documenting activities, identifying potential bad debts, assisting with demand letters, and reconciling accounts. The specialist will also manage and negotiate payment plans, file liens according to state laws, and handle various customer service interactions to maintain positive client relationships.
ESSENTIAL JOB FUNCTIONS :
- Make collection calls to all customers.
- Call customers for updates on payments.
- Document in a clear and concise manner all collection activities.
- Identify what might be bad debt early on
- Create and send Demand Letter
- Assist in reconciliation of larger accounts.
- Negotiate payment terms when necessary.
- Discuss and Manage Payment Plans
- File liens when necessary following requirements by state / jurisdiction.
- File Prelims to maintain company position.
- Review Accounts on Net terms.
- Other tasks and duties as assigned.
Requirements
PHYSICAL DEMANDS :
QUALIFICATIONS :
