Global VP, Credit Control

General Summary:

As the Vice President of Credit Control reporting to the Chief Financial Officer, this role is pivotal in steering the company’s global credit control strategy to manage credit risk effectively, enhance financial stability, and ensure compliance with international regulatory standards. Responsibilities include leading a worldwide team of credit professionals, defining and monitoring key performance indicators, and maintaining strong relationships with stakeholders. The role demands a strategic approach to managing global credit exposure, optimizing debt recovery processes, and driving the adoption of advanced technologies to improve analytical capabilities and operational efficiency. This position requires close collaboration with other departments to align credit control strategies with broader business goals, and a strong focus on maintaining customer relationships while managing credit risks. Additionally, the role involves rigorous financial oversight and reporting, budget management, and continuous improvement efforts to uphold high performance and compliance standards across all markets.

Essential Job Functions and Responsibilities:

•  Global Credit Risk Management: Develop and implement a comprehensive global credit control strategy to minimize risk and enhance the overall financial stability of the corporation. Regularly assess and refine credit policies and risk assessment models to align with international market dynamics and regulatory environments.

•  Leadership and Team Development: Lead a global team of credit control professionals, promoting a culture of high performance, continuous improvement, and cross regional collaboration. Mentor and develop staff to ensure high skill levels and career progression within the organization.

•  KPI Development and Monitoring: Establish key performance indicators for global credit operations, ensuring they meet or exceed industry standards. Regularly review performance data to identify trends, anticipate potential issues, and implement strategic interventions when necessary.

•  Stakeholder Engagement: Act as the primary liaison between corporate finance leaders, regional managers, and external partners regarding credit control matters. Ensure transparent communication and foster relationships that support business objectives.

•  Regulatory Compliance and Governance: Ensure all credit control activities comply with legal and regulatory requirements across different jurisdictions. Stay updated on changes in financial regulations and implement necessary adjustments to policies and practices.

•  Financial Oversight and Reporting: Oversee the preparation of detailed reports on global credit exposure, delinquency rates, and other financial metrics for senior management and external stakeholders. Use insights from data to drive financial strategy and decision-making.

• Debt Management Strategies: Develop effective strategies for debt recovery across diverse markets, optimizing processes for collections and disputes resolution. Introduce innovative solutions to enhance efficiency and effectiveness in managing overdue accounts.

• Technology and Innovation: Champion the adoption of advanced technologies in credit management, such as AI and machine learning, to enhance analytical capabilities and operational efficiency. Oversee the integration of new systems and tools across the credit department globally.

•  Customer Relationship Management: Promote a customer-centric approach in handling credit issues, ensuring that customer relationships are maintained and enhanced while managing credit risks effectively.

• Crisis Management and Contingency Planning: Prepare and execute contingency plans for potential financial crises or significant changes in credit markets that could impact the organization.

• Budget Management: Manage the budget for the global credit department, ensuring optimal allocation of resources and cost efficiency.

• Performance Reviews and Continuous Improvement: Conduct regular performance reviews and initiate continuous improvement programs to enhance the effectiveness of credit control measures and team capabilities.

• Cross-Functional Collaboration: Work closely with other departments such as Sales, Customer Service, and IT to ensure that credit control strategies are aligned with overall business objectives and operational workflows.

• Departmental Scorecards: Create, maintain, and continuously refine departmental scorecards to monitor and report on the performance and efficiency of credit control activities globally, ensuring alignment with the corporation's strategic objectives.

• Other duties as assigned.