Spa Receptionist

Overview
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be able to provide our guests and associates a unique and outstanding spa experience, the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role is essential in maintaining a welcoming atmosphere and ensuring smooth operations within the office.

Duties

• Greet and assist members and guests in a professional and courteous manner.
• Answer phone calls, directing inquiries to the appropriate personnel.
• Manage scheduling and appointments, ensuring efficient use of time and resources.
• Handle cash transactions accurately, including cash handling and operating the cash register.
• Assist with basic retail sales duties, including selling products and processing transactions through the POS system.
• Maintain a clean safe, fully stocked and organized of assigned work areas.
• Explain and promote all of spa services, membership, and retail promotions and/or discounts available.
• Utilize computer with skills and proficiency, and only for business purposes.
• Handle guest's question and concerns professionally and courteously paraphrasing back what has been articulated ensuring top level communication.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guess satisfaction.
• maintain a positive attitude and contribute towards healthy workplace.

Skills

• Strong interpersonal skills with a customer-focused attitude.
• Proficiency in cash handling and experience with cash registers.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills, both verbal and written.
• Proficient in using office equipment and software applications related to reception duties.
• Language: Required to speak, read and write English, Fluency in Chinese Mandarin is a plus.
• Must have a flexible schedule, willing to work days, nights, weekends, and hoildays.

About us

Moodup Wellness customized to relax and peace your body and mind, whose technique will be uniquely tailored to fit your inner body. You’ll quickly unwind and relieve any built up stress you may have from your work and home. We invite you to reach your goals of stress reduction, relaxation and pain relief, combined with our skillful massage and rejuvenating methods.

Pay

Starting $18/Hr during our training period, we will be raised to $20/hr once training is completed.

• Commission pay
• Bonus pay

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Morning shift

Experience:

• Front desk: 1 year (Required)

Language:

• Mandarin (Required)

Ability to Commute:

• Fremont, CA 94538 (Required)

Ability to Relocate:

• Fremont, CA 94538: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20