Banquet Manager

02/19/2025

04/30/2025

Job Summary

The Banquet Manager is responsible for ensuring the highest quality of service throughout the food and beverage operations of Moody Gardens and development of new concepts which ensure guest satisfaction.

Position Authority

The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.

Position Guidelines

Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

Essential Functions

• Must be able to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations
• Have set skills to Supervise, Empower, Lead, Coach, and Motivate the Banquet Team - Including (but not limited to) assistant managers, captains, servers, housemen, and bartenders - toward achieving exceptional guest service results and complete associate engagement
• Coordinate and execute all daily banquet events successfully
• Implement and maintain housekeeping, sanitation and, cleanliness standards in all areas of responsibility
• Maintain equipment and inventory for all cater service areas
• Operate in compliance with all Local, State, and Federal Laws and governmental regulations
• Responsible for hiring, inducting, and training all banquet personnel to meet department responsibilities
• Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures
• Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
  
  

Required Skills

• Must be responsible and reliable
• Must exhibit maturity in the workplace
• Must have cooperative attitude and ability to be part of a team
  
  

Education/ Experience Requirements

• Minimum 5 years of banquet management (preferably at a Full-Service Hotel) or fine dining serving experience; banquet experience strongly preferred.
• Must obtain TABC & Food Handlers Certification prior to beginning work
• Bachelor’s Degree preferred, or High School Degree with equivalent experience.
• Exceptional people skills
• Must be detail-oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
• Computer skills required
  
  

Physical Requirements

• Ability to perform tasks that include walking, sitting, and bending at the waist
• Ability to stand for long periods of time
• Must be able to lift at least 30 pounds