Commercial Renewal Specialist - NYC

Location(s):

• 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US
• 405 Howard Street, Suite 300, San Francisco, California, 94105, US

Line Of Business: Sales OU(SALES OU)

Job Category:

• Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

The Role / Responsibilities:

This sales role as a relationship manager focuses on managing and growing MA’s business within an assigned territory of existing clients. The role’s primary responsibilities are to manage sales cycles, expand client engagement, and optimise renewals while minimising attrition. The role requires the assessment of client needs, providing clients with guidance and solutions overviews, and effective collaboration with sales colleagues and internal stakeholders.

• Meeting and exceeding annual sales goals and targets.
• Managing a client portfolio, building and maintaining relationships with key individuals across multiple levels, including primary contact, procurement, accounts payable, and legal.
• Driving growth through peer and use-case aligned renewal pricing or expanded scope of services, managing and negotiating all commercial aspects of renewals and upsells, presenting proposals, and executing agreements.
• Identifying additional products and services beneficial to clients, generating and managing upsell opportunities, generating and supporting cross-sell opportunities in collaboration with sales colleagues.
• Collaborating with Domain Sales Specialists, Business Development Representatives, Industry Practice Leads, and Solution Specialists to develop additional upsell and cross-sell use-cases.
• Working closely with Customer Success and other stakeholders to assess overall account health and support client product implementation and adoption.
• Partnering with Sales Operations and Product Management to provide seamless support throughout the client lifecycle.
• Collaborating with Product Management and Product Strategy to promote product quality improvement and the development of new revenue sources.
• Developing and following best practices to ensure successful, on-time execution of renewal processes and contract execution.
• Reviewing and understanding contract terms and conditions to ensure contracts are compliant and fit-for-purpose.
• Maintaining and reporting accurate sales forecasts.
• Identifying and mitigating roadblocks at an early stage.
• Supporting the growth, further development and automation of business processes.
• Minimal travel is required for this role.

Qualifications & Attributes:

• 2 years’ professional experience in sales, sales operations and/or customer success roles.
• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.
• Ability to work under pressure, prioritize and organize high-velocity competing workflows.
• Ability to present high-level information as well as detailed demonstrations of products & services.
• Ability to work both independently and within a team environment, with focus and high attention to detail.
• Excellent verbal/written communication and presentation skills in English.
• Fluency in an additional European language is beneficial.

For US-based roles only: the anticipated hiring base salary range for this position is [[$68,000 - [[$85,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.