What are the responsibilities and job description for the Part Time Key Holder position at moodytiger?
About moodytiger:
At moodytiger, we’re on a mission to redefine athletic wear for children. Since 2019, our innovative, high-performance designs have empowered kids aged 4 to 16 to explore and thrive in active lifestyles. Now available in over 100 countries, we’re excited to bring our vision to the US market with the opening of our first store. We are looking for a Part-Time Key Holder to join our team and play an essential role in delivering an exceptional shopping experience and driving store performance at our Valley Fair Mall location, January 2025.
About the Role:
As a Part-Time Key Holder, you will serve as a leader on the floor, helping drive sales, engage with customers, and maintain operational standards. You’ll support the store leadership team with daily operations and contribute to achieving store goals by creating a customer-focused environment.
Key Responsibilities:
- KPI and Metric Knowledge: Monitor store performance metrics such as sales, conversion rates, and average transaction value. Assist the team in understanding and achieving these key performance indicators.
- Customer Interaction: Provide an exceptional in-store experience by welcoming customers, identifying their needs, and delivering tailored product recommendations. Build rapport and foster loyalty with every interaction.
- Driving Sales: Actively participate in achieving sales goals by engaging customers and encouraging product exploration. Share product knowledge and highlight promotions to drive results.
- Opening and Closing Duties: Support the leadership team with opening and closing the store, including preparing daily reports, reconciling cash, and ensuring the store is ready for the next business day.
- Operational Excellence: Maintain a clean and organized store environment, restock inventory as needed, and ensure compliance with company policies and procedures.
Requirements:
- Experience in Sales or key holder role.
- Familiarity with KPIs and the ability to use metrics to drive sales and performance.
- Proven ability to deliver outstanding customer service and foster customer loyalty.
- Experience with opening and closing store procedures, including cash handling and security processes.
- Strong communication and interpersonal skills, with a proactive, team-oriented mindset.
- Availability to work part-time hours, including evenings, weekends, and holidays.
Why Join Us?
Be part of an innovative and rapidly growing global brand that’s making its mark in the US. At moodytiger, you’ll enjoy a supportive team environment, the opportunity to grow your retail skills, and the chance to inspire young adventurers through high-performance athletic wear.
Join moodytiger and help us redefine children’s activewear while building a rewarding career.
Job Type: Part-time
Pay: $22.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $22