What are the responsibilities and job description for the ERP Process Analyst - Aftermarket/OTC position at Moog Inc.?
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Moog, Inc. is looking for an ERP Process Analyst - Aftermarket / OTC.
Moog Aerospace & Defense (A&D), which includes our Aircraft Group and Space and Defense Group, has embarked on an exciting ERP transformation journey that will take us from our legacy, custom ERP system to an SAP S/4HANA solution set. This will be a multi-year project, and this role will be working in the A&D Manufacturing Execution System (MRO) team from the initial discovery and strategic transformation phase, through design, build, testing and into successful deployment of the MRO system, across the A&D sites. The strategy is to develop a standard Manufacturing Template that will be configured to the size/complexity of individual A&D sites.
The purpose of this business-focused role is to lead on gathering business requirements, liaising with site based Subject Matter Experts (SME’s) and developing an integrated scalable MRO solution. This individual will lead the consolidation of site-specific business requirements, identify and test improved business processes, support master data cleansing, support training of system users and stabilization efforts post go live. This role requires significant communication, and influencing skills for collaboration and teamwork across Moog, especially with our Engineering and IT teams in addition to our global A&D facilities.
Here's what to expect on a day-to-day basis:
- You will be responsible for the identification, design and implementation of efficient solutions for the selected MRO software. You must have the technical expertise and business process knowledge for definition/development of the MRO solution.
- Create and maintain good working relationships with the software provider/integration partners and larger ERP project team, with the ability to make decisions and escalate issues proactively to the Business Process Owners (BPO’s).
- You will have ownership for compiling MRO/business specific processes and with excellent communication skills, gather business requirements from a variety of stakeholders that can be mapped into Process Value Stream Maps/system blueprints.
- You will be responsible for analyzing and understanding business needs from an end-to-end perspective taking into account MRO, SAP ERP and other supporting IT systems, to ensure that efficient business processes are implemented, and a digital thread established.
- You will support unit, functional and system integration testing of SAP/MRO applications including key Operational Technology. This will include validating the template configuration meets all known site requirements.
- Together with the Business Adoption team, support with the facilitation of the User Acceptance Testing (UAT) and user training sessions to ensure that the end users are prepared for deployment and any remaining gaps in functionality are identified.
- Lead with MRO business readiness activities in preparation for formal Go-Live and ensure it is successfully stabilized following deployment.
- Support the Continuous improvement of Moog’s A&D MRO Template against industry best practice/business feedback and assist in reviewing/testing functionality gained from software’s updates.
Here’s what you’ll need to bring with you:
- Typically, a bachelor’s degree desirable or equivalent; Business or substantial/progressive work experience.
- Excellent working knowledge of Aircraft Group and/or Space & Defense business systems, processes and products
- Minimum of 5 years of MRO experience (Knowledge desired includes: Understanding of MRO execution, Customer Relationship Management, FSLs, Military Depots, Partnerships and Repair stations, USM and parts brokering)
- Basic understanding of ERP and MRO systems and functionality
- Excellent interpersonal and presentation skills, energetic, change agent and self-starter
- Demonstrated ability to communicate succinctly with all levels of the organization and experience in working with external consultants/organizations – both written and verbal
- Strong organizational skills with demonstrated ability to prioritize and manage multiple tasks simultaneously
- Project Planning and Management experience desirable
- Demonstrated ability to meet deadlines and commitments
- Is accurate, detailed, and able to see the big picture
This position requires access to United States Export Controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Salary : $96,000 - $122,000
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