What are the responsibilities and job description for the Customer Service Representative position at Moon Moments Ltd?
Customer Service Representative | Immediate State
Onsite- Washington, DC ( This position is based on-site in Washington, DC. Only candidates with full legal authorization to work in the United States will be considered.)
Are you passionate about delivering exceptional customer experiences while achieving sales success? Our client is seeking energetic and dedicated Customer Service Representatives who are ready to take the lead in a fast-paced, retail-focused environment.
Position Highlights:
- Engaging Customer Interactions: Greet customers with a friendly and knowledgeable approach, creating memorable, high-impact interactions that drive customer satisfaction and loyalty.
- Retail Sales Excellence: Assist and engage customers in selecting the right products, providing expert advice, and turning browsing into buying. Showcase your product knowledge to boost sales and meet set targets.
- Sales-Driven Mindset: Go beyond traditional service to actively recommend, upsell, and promote products, ensuring that each interaction has the potential to increase revenue while building long-lasting customer relationships.
- Problem-Solving in Real Time: Address inquiries and resolve issues efficiently to enhance the shopping experience, providing fast, effective solutions that turn challenges into success stories.
- Brand Ambassador: Represent the brand with professionalism and enthusiasm, embodying company values while interacting with a diverse clientele.
Why Join Our Team?
- Growth Opportunities: With comprehensive on-the-job training and continuous skill development, you’ll have ample room to advance and excel in your role.
- Supportive Environment: Work alongside a dynamic team that values teamwork, collaboration, and an innovative approach to retail sales and customer service.
- Competitive Benefits: Enjoy weekly pay, sales incentives, and performance-based rewards that recognize your hard work and dedication.
Your Background and Skills:
- A proactive, goal-oriented mindset with a genuine enthusiasm for customer satisfaction.
- Outstanding communication and interpersonal abilities—you’re a natural connector who thrives in a people-centered environment.
- Previous experience in sales, retail or customer service is a plus, but we’re eager to train the right candidates who have a passion for growth.
If you’re ready to make an impact in the world of retail and customer service, apply today! We look forward to welcoming individuals from diverse backgrounds who are eager to build a successful career.
Salary : $750 - $1,000
