What are the responsibilities and job description for the Front Desk Sales Associate position at Moon Rise Trading Corporation?
Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service to our guests and ensuring a welcoming atmosphere at our establishment. The ideal candidate will possess strong communication skills, a knack for problem-solving, and a passion for delivering outstanding service.
Duties
- Greet guests warmly upon arrival and assist with check-in and check-out processes.
- Answer phone calls promptly, providing information about services, reservations, and general inquiries.
- Maintain an organized front desk area, ensuring all materials are stocked and readily available.
- Handle guest requests efficiently, addressing any concerns or issues that may arise during their stay.
- Process payments accurately and maintain records of transactions.
- Collaborate with other departments to ensure guest satisfaction and seamless operations.
- Conduct product demos when necessary, showcasing services or amenities offered by the establishment.
- Utilize basic math skills for handling transactions and managing cash flow.
Skills
- Strong communication skills to interact effectively with guests and team members.
- Proficient in retail math for accurate financial transactions.
- Excellent phone etiquette to provide a professional experience over the phone.
- Experience in customer service roles, preferably in a hospitality or retail environment.
- Ability to sell services and promote products effectively to enhance guest experience.
- Basic math skills for handling cash transactions and inventory management.
- Familiarity with grocery store operations is a plus but not required.
Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!
Job Types: Full-time, Part-time
Pay: $8.00 - $8.75 per hour
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Ability to Commute:
- McAllen, TX 78503 (Required)
Ability to Relocate:
- McAllen, TX 78503: Relocate before starting work (Required)
Work Location: In person
Salary : $8 - $9