Bicycle Shop Rental Attendant - Summer 2025

• With the assistance of the lead mechanic, tune, maintain, diagnose, and repair a fleet of full suspension rental mountain bikes and e-bikes.
• Assist lead mechanic to build new arrival bikes out of the box
• Identify parts that may need replacement.
• Keep tools and shop clean, functional, and organized including part inventory, sweeping, mopping, trash and recycling.

• Greet members and guests, assist with member check-in and equipment use.
• Obtain waivers by using appropriate online systems/ software.
• Assess member/guest ability, fit them with the appropriate size and style of mountain bike and direct to appropriate trail choice.
• Use basic terms to describe to guests how to properly use each bike prior to sending them off on the equipment.
• Explain pricing and return policy prior to renting.
• Confirm member credentials to ensure correct billing ability to member accounts.

• Intermediate mountain biking skills are required in order to learn the local trail system.
• Capability to do basic bike repairs and research diagnostics for E bike repairs.

• Experience with customer service.
• Ability to work independently.
• Ability to excel in both fast paced and slow-paced environment.
• Excellent written and verbal communication skills and the English language.
• Resourceful, good judgement, self-confident.
• Ability to initiate work activities, seek responsibility and make daily efforts to improve knowledge and skills.
• Previous work experience or equivalent personal experience of basic bike tuning, typical part replacement, inspection and documentation.
• Intermediate mountain biking proficiency.
• Previous experience in guest service with an emphasis on outdoor recreation.

PHYSICAL REQUIREMENTS

• Intermediate biking ability.
• Ability to sit, stand, walk for up to ten hours a day as required.
• Ability to use various tools and equipment as required.
• Work inside and outside, eight to ten hours a day as required.
• Bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulders, flex and extend ankle, knee, and hip joints.
• Lift and carry up to 50 lbs., push and pull 10-20 lbs.

• End-of-season if you complete the season
• Employee Appreciation Bonus
• Complimentary meal per shift
• Retail store discount
• Employee housing in Big Sky
• Free transportation to Moonlight from employee housing and Bozeman daily.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Team members need to request reasonable accommodations from their manager and/or human resources.

By applying, I acknowledge that I have read and understand the duties, responsibilities, competencies, disclaimer and other requirements as outlined in this job description.