What are the responsibilities and job description for the Front Desk Associate/Sales position at Moonry Collective Boutique + Spa?
About us
Moonry Collective is a small business in Vista, CA. Our unique space includes a boutique, salon and spa all in one. The boutique is a curated collection of unique gifts, home decor, clothing, jewelry and more. We also offer facials, massage and hair services.
Hours Required:
Monday- Friday hours are flexible
Saturday 10:00-5:00pm (close)
Sunday 11:00-4:00pm (close)
Job Responsibilities:
- Assist guests with their shopping experience: help customers with design choices on home decor. Provide help to customers shopping for clothes by giving clothing options, creating outfits and adding jewelry and accessories. Showing gift idea items from the store inventory.
- Maintain a professional store appearance by cleaning, dusting, sweeping, stocking, folding and straightening the retail and boutique shelves.
- Keep current knowledge of the boutique inventory and placement.
- Effectively ring up, take payments and package boutique purchases.
- Check-in customers joining us with service appointments, offer beverages, and schedule future appointments.
- Receive products, price, tag, steam/fold and display new inventory.
- Answer phone calls, voicemails, emails, and text messages in a professional and timely manner.
- Appointment confirmation calls.
- Explain available services and prices to customers.
- Effectively book appointments to maximize service providers time.
- Accurately book customers for correct service appointments.
- Assist customers in choosing products for aftercare.
- Communicate cancellations and schedule changes to service providers.
- Maintain customer relations with all of our existing and new patrons.
- Keep on top of current beauty and design trends.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $18 - $22