What are the responsibilities and job description for the Attendant / Cashier position at Moonshine Mountain Coaster?
Full Job Description:
We are looking for ride attendants and Cashiers responsible for monitoring, and attending to the coaster, including boarding and securing passengers, stating rules, and ensuring passengers exit safely, selling tickets, photos or merchandise. To be successful in this role you should have previous experience in a customer service position and work well under pressure. You should also be available to take evening and weekend shifts.
Responsibilities:
- Ensure riders meet height, weight, and age requirements
- Explain safety procedures to riders
- Ensure passengers are secured safely
- Enforce all safety regulations and stay current with safety rules and procedures
- Operating our track touch panel computer i.e., turning the track on / off
- Performing inspections on the track and sleds to ensure a safe operation
- Placing sleds on track/storing them properly inside the barn
- Unloading customers from ride safely and perform customer service.
- Working in watchtowers on the mountain ensuring riders don’t stop.
- Clearing alarms and operating the computerized system
- Cleaning the property (i.e. bathrooms, parking lot, mountain, etc.)
- Assist other positions, including maintenance when required.
Requirements:
- Capable of lifting up to 50 pounds, bending and twisting and standing for some time
- Being able to walk up and down the mountain
- Familiarity with electronic equipment
- Excellent communication skills and interpersonal skills
- Ability to meet customer needs and provide necessary assistance
- Excellent time management skills
- Punctual
- Maintain a fast speed of service, especially during rush times
- Customer satisfaction-oriented
- Outgoing and maintaining a positive attitude
- Being able to tell safety rules at a volume all customers can hear and understand
- Team player with a strong work ethic
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Accident, Cancer and Critical Illness Insurance
- Free Air Med Care Membership
- Sick pay
- Up to 2 weeks' vacation per year
- Employee discount
- Ticket exchange program with local attractions
- Cash Advance Program
- Summer and Christmas Bonus
- Flexible schedule
Education:
High school or equivalent (Preferred)
Salary : $15