What are the responsibilities and job description for the Rental Manager position at Moore and Moore Services, Inc?
Job Description
We are looking for a team player who is hard working, motivated, willing to learn, and able to communicate and multitask. Someone with knowledge of and experience operating equipment along with great customer service skills to provide prompt, professional, and helpful service to our customers. Services include answering questions about equipment, taking reservations, scheduling deliveries and pickups, setting up accounts and taking payments. During the downtime you may be asked to assist in other aspects of the company. Starting pay is 20-27 DOE, after a 90-day training/probationary period your performance will be evaluated and a rate of pay reviewed and adjusted based on performance.
Day to Day
Your day to day will entail answering the phones and assisting customers with finding the right piece of equipment for their job, providing quotes for delivery and pickups, making reservations, setting up accounts, taking payments, and invoicing completed rentals, along with transferring calls to other departments within the office as needed. Keeping accurate records of all incoming and outgoing calls and double check accuracy of work completed. When there is down time, you may be asked to assist in other areas of the office.
Responsibilities
Answer phones and handle and direct calls appropriately with professionalism.
Provide effective and clear communication.
Ensure accuracy and completion of data entry and services scheduled.
Perform other duties as assigned.
Qualifications and Requirements
Experience in equipment and an office setting is preferred however we are willing to train the right person with the right attitude.
Experience preferred is customer service, equipment, basic computer knowledge, fast and accurate typing skills, multi-line phone system, fax machine, scanner, and copier. Experience with QuickBooks a bonus!
Benefits
Paid time off – 80 hours for full time employees.
Simple IRA contributions – we match up to 3% of your contributions.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Do you know knowledge of equipment?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $27