What are the responsibilities and job description for the Hospitality Industry Relationship Manager position at Moore & Giles?
We're Moore & Giles, a luxury leather company based in Lynchburg, Virginia since 1933.
We're seeking an Account Manager to serve as the primary point of contact for our clients in the hospitality industry.
In this role, you'll provide exceptional customer service through various channels and collaborate with our sales team to convert leads into opportunities.
Your Main Responsibilities:
- Develop and maintain relationships with key decision-makers in the industry.
- Stay up-to-date on industry trends and developments.
- Use your project management skills to coordinate tasks and deadlines.
- Accurately respond to customer inquiries regarding inventory availability, pricing, alternates, status of orders, tracking information, etc.
- Manage multiple priorities effectively and maintain flexibility to balance individual responsibilities against team needs.
What You'll Need:
- 3-5 years of account management experience.
Our Offer:
- A comprehensive benefits package that includes medical coverage, dental coverage, vision coverage, life insurance, disability insurance, paid holidays, paid time off, 401(k) with matching, on-site gym & personal trainer, on-site nurse, Sam's club membership, and more.