What are the responsibilities and job description for the Remote Business Development Specialist position at Moore & Giles?
About Us
Moore & Giles is a renowned luxury leather company based in Lynchburg, Virginia since 1933.
We are seeking an Account Manager to represent the company in a professional and responsive manner while performing diverse duties.
This full-time position serves as the lead service resource for large-scale hospitality and residential design projects.
The successful candidate will partner with leadership to refine and document account manager SOP's.
Main Responsibilities:
- Deliver above-and-beyond service with every interaction - phone, email, and live chat.
- Partner with internal and independent sales reps to assist with lead conversion and create a seamless service experience across all customer touch points.
- Accurately respond to customer inquiries regarding inventory availability, pricing, alternates, status of orders, tracking information, etc.
- Manage multiple priorities effectively and maintain flexibility to balance individual responsibilities against team needs.
- Maintain excellent verbal and written communication skills.
- Utilize project management skills with attention to detail, follow-through, and initiative.
- Proficient in computer navigation and Microsoft Office products with a willingness to adapt to new technology.
Requirements:
- 3-5 years of account management experience.
Benefits:
- We offer a competitive benefits package including fully paid employee medical coverage, dependent medical coverage, dental coverage, vision coverage, life insurance, disability insurance, paid holidays, paid time off, 401(k) with matching, on-site gym & personal trainer, on-site nurse, Sam's club membership, and more.
