What are the responsibilities and job description for the Front Desk Clerk position at Moore Printing Company?
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team at a print shop. The ideal candidate will be the first point of contact for our customers providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
- Handle customer inquiries and resolve any issues or complaints promptly and professionally.
- Maintain an organized front desk area, including managing phone calls and messages.
- Process work orders and invoices through our billing system.
- Uphold high standards of hospitality and customer service at all times.
Experience
- Familiarity with front desk operations is advantageous.
- Strong phone etiquette and excellent communication skills are essential.
- A commitment to providing outstanding customer service in every interaction.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $12