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Assistant Director of Clinical Services

Moorings Park
Naples, FL Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Moorings Park is looking for an Assistant Director of Clinical Services. The Assistant Director of Clinical Services is responsible for providing direct oversight of the day-to-day operations of the Certified Agency and for the development, implementation, and coordination of the quality / performance improvement (CQI) program. The Assistant Director of Clinical Services will also evaluate the QI program for Moorings Park, Inc. and will work with department Directors to develop and implement effective Quality Improvement programs

Contributions :

  • Communicates the agency’s mission, vision, and department goals to all staff.
  • Provides leadership and guidance to the Clinical Manager, ensuring the Home Health Agency is operating efficiently and meeting regulatory compliance.
  • Provides staff training related to documentation including OASIS, CHAP, State and Federal regulations.
  • Performs daily review of documentation and coding to ensure timeliness of NOA and OASIS submissions.
  • Supervises the Intake Coordinator and Documentation Tracking Clerk to ensure the timely completion.
  • Collaborates with other departments to evaluate and improve processes that have been identified as a negative impact to the department / organization using the PDCA (Plan, Do, Check, Act) methodology
  • Collaborate with the Administrator and department directors to incorporate quality improvement data and patient satisfaction data into agency goals.
  • Evaluates the CQI program for effectiveness utilizing the outcome, process, and patient satisfaction benchmarks as outlined through CMS, internal audits, and external resources.
  • Updates the business plan and quality improvement plan every month, sending results to the Director and VP of Clinical Services. Reviews results with clinical staff.
  • Submits required satisfaction surveys to the HHCAPS vendor every month and outcome measures to CMS every quarter.
  • Analyzes outcome measures, process measures, patient satisfaction and OASIS data at least quarterly to ensure a four-star measurement and goals are achieved throughout Moorings Park, Inc.
  • Assess utilization review results to establish trends in documentation errors that might be improved by clinical-record form development and revision.
  • Reports all clinical record requests from intermediary, RAC, ZPIC auditors, attorneys, and other health care providers involved in patients care to the Director and / or the VP of Clinical Services.
  • Performs discharge audits and reviews the pre-billing report to ensure all elements of the claim are ready for processing.
  • Correct any billing elements of the pre-billing report required for processing the claim.
  • Works toward A / R goals on the business plan. Works with the Director of Clinical Services and / or Administrator on process improvement. Develop processes where opportunities for improvement are identified as related to billing.

Job Requirements :

  • Excellent oral and written communication skills in the English language required
  • During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
  • Moorings Park Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best workplaces through a culture of compassionate care for both our residents and our partners.

    Simply the Best Benefits for our partners include :

  • FREE health and dental insurance
  • FREE Telemedicine for medical and behavioral health
  • Vision insurance, company paid life insurance and short-term disability.
  • Generous PTO program
  • HSA with employer contribution
  • Retirement plan with employer match
  • Tuition reimbursement program
  • Wellness program with free access to on-site gym
  • Corporate discounts
  • Employee assistance program
  • Caring executive leadership
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