What are the responsibilities and job description for the Store Manager position at MOOYAH?
Who is MOOYAH?
At MOOYAH, we believe that authentic relationships and real experiences shared with love are what makes life awesome. And when friends and family can gather to share a meal where everyone gets their favorite burger - That's a mouthful of awesome!
Essential Duties and Responsibilities
People Management:
- Demonstrates ability to attract, develop, and retain top talent with a passion for service, excellence, and quality.
- Trains and develops leadership and team members by following the MOOYAH Training Program, cross-training, pre-shift meetings, and required city/state/federal training (e.g., Food Safety, etc.).
- Educates, communicates, and reinforces quality standards to all team members and leadership in the store.
- Conducts timely and quality performance evaluations and a formal, annual performance review outlining strengths, opportunity areas, and merit recommendations.
Operations Management:
- Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal regulations.
- Follows and enforces all restaurant operation guidelines as defined in the MOOYAH Operations Manual.
- Responsible for the execution of all store systems (inventory control, accounting functions, equipment management, etc.).
- Ensures the restaurant is accountable for successfully executing all quality control programs (e.g., Steritech, Checklists, etc.)
- Maintains equipment for optimal performance.
Finacial Management:
- Ensures all budgeted sales and EBITDA restaurant objectives are met.
- Manages sales goals versus budget and prior year.
- Executes national and local marketing programs and new product roll-outs.
- Develops and implements appropriate plans to resolve unfavorable trends and enhance sales.
- Builds sales with a passion for guest satisfaction.
- Reviews schedules and payrolls both on a daily and weekly basis to control labor costs.
Education and Work Experience Requirements
- Documented and demonstrated skills of managing a food service establishment (fast food, quick service, casual dining) for a minimum of 3 years.
- Minimum 5 years working in a restaurant, food service, retail, or any other hospitality industry environment, showing career progression and verifiable results.
- High School Diploma or GED required. Completing a Food Service Management certification, or culinary program may substitute for a portion of time-based experience needed for this role.
- Proficiency in Microsoft Office Programs and back-office restaurant systems such as labor schedulers, inventory tracking, ordering, etc.
- Current Food Safety Manager Certification or ability to complete required certifications within 30 days of start date.
- Knowledge and skills in analyzing profit, and loss statements and overall financial performance of the restaurant.
- Ability to lead, motivate, and empower team members to higher levels of performance.
- Ability to set goals, create plans, and convert plans into action.
- Ability to work nights, weekends, and holidays as needed.
Preferred Skills
- Spanish/English bilingual
- Current Food Service Management Certification
- Experience with Franchise Operations.
Work Environment/ Physical Demands
- Regularly required to stand, walk, kneel, talk, and hear.
- Regularly required to lift and carry products/boxes heavier than 70 pounds.
- Assist with product preparation on a regular basis.
- Ability to work around loud noises and in fast-paced enviroments.
MOOYAH is an American fast casual restaurant chain headquartered in Plano, Texas. The chain reached over 100 locations in 23 U.S. states and nine countries in 2016 in North America and the Middle East. They specialize in hamburgers, french fries, and shakes.
Salary : $60,000 - $70,000
