What are the responsibilities and job description for the Bilingual Spanish Scheduler position at Moravia Health?
JOB DESCRIPTION:
We are a Home Care agency seeking an up-beat, compassionate, and professional person to join our team as a full time Bilingual Spanish Scheduler, in the (City, State) area.
Essential Functions and Responsibilities:
Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships
Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.
Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
Managing last minute call outs and finding appropriate coverage.
Maintains adequate numbers of available on-call caregivers.
Responsible for answering the on-call telephone on nights/weekends.
Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations
Maintain absolute confidentiality of all information pertaining to employees, clients and client's family members
Perform general clerical duties - prepare correspondence, copying, filing, scanning,
uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
Create and update client and caregiver records to ensure compliance with company policies and procedures
Maintain organized documentation for caregivers, client files, and payroll
