Night Site Supervisor

Position:

The Night Supervisor supports the Operations Manager in overseeing the night operations following Moreno & Associates quality standards. The Night Supervisor assists with the administration of our Operations and Safety programs at a supervisory level to provide efficient janitorial and facility services at one or multiple sites. This position oversees daily activities assuring that all quality standards are met by making nightly, personal rounds, assuring team members respond promptly, safely, and efficiently to all service requests. This position will ensure that there are adequate staffing levels, supplies, supervision, and that the staff is always professional in conduct and appearance. This position must also build and sustain productive and professional relationships with all night staff, Operations Managers, and route supervisors to ensure professional direction of our services to all accounts.

Essential duties include, but are not limited to:

• Work closely with the Operations Manager and other Supervisors on all operational activity related to one or multiple sites.
• Ensures that the staff is complying with the contract and meeting the scope of work for each site.
• Reviews daily service requests with Operations Manager. Follow up promptly with all customer requests and ensure completion of the daily work orders assigned to the route supervisors/leads.
• Conduct monthly safety meetings and operational training as provided for the custodial staff.
• Schedule and assist with safety inspections.
• Communicate regularly with upper management regarding day & night operations.
• Conduct site tours with the Operations Manager and other Supervisors.
• Attend operational meetings as required.
• Supervise & administer equipment inventory list & maintain equipment upkeep.
• Work closely with Operations Manager and partner with HR to ensure that qualified talent is hired, and open positions/shifts are filled.
• Assist, as needed, with billable or non-billable product ordering.
• Perform all duties necessary to complete special jobs or utility work requested by accounts.
• Conduct and document all on-the-job employee training.
• Communicate and partner with HR in addressing worker’s comp information.
• Ensure compliance of guidelines for quality service rendered by service workers. Coach and document all employee related issues for processing working with the HR department.
• Complete work in a timely, accurate, and thorough manner with attention to detail.
• Other related duties as assigned by direct supervisor
• Bilingual English/Spanish