What are the responsibilities and job description for the Order Management Specialist position at Morgan Advanced Materials?
Overview
At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials.
Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers.
Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air.
Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20 countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
We are currently looking for an Order Management Specialist to join our team in Budapest. In this role, you will act as the key link between our international sales and customer service teams and the production facility, ensuring seamless communication and efficient order handling
Responsibilities
Key Responsibilities:
Serve as the first point of contact for the international sales and customer service teams, covering regions from China, through Turkey and the European Union, to the US.
Record, process, and confirm sales orders with accuracy and attention to detail.
Collaborate closely with the production planning team and, when necessary, the purchasing department to align customer requirements with production capabilities.
Communicate customer needs and expectations to internal teams and provide timely updates regarding potential issues, capacity limitations, and delivery confirmations.
Support the shipping department when needed, including assisting with organizing and administrating transportation activities.
Qualifications
What We Appreciate (Advantages):
3–4 years of experience in supply chain operations, preferably in a production or manufacturing environment.
Strong communication skills in both English and Hungarian.
Familiarity with key supply chain and manufacturing terms and tools such as ERP systems, Sales Orders (SO), Purchase Orders (PO), and Bills of Materials (BOM).
Proficiency in Microsoft Office, especially Excel, and the ability to manage multiple tasks effectively.
If you are detail-oriented, proactive, and passionate about building bridges between customers and operations, we’d love to hear from you!
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1
