Quality Calibration – Assistant Vice President

Morgan Stanley is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, achieve, and grow.

Department Profile

The WM and U.S. Banks Financial Crimes Risk Team is embedded within the Firm’s business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The WM and U.S. Banks Financial Crimes Risk Team is considered the first line of defense and supports the onboarding, enhanced due diligence, and negative news processes for Morgan Stanley.

Primary Responsibilities

• Actively manage consistency, accountability, and oversight of quality framework responses related to enhance due diligence (EDD) programs across Wealth Management, US Banks, and E*TRADE teams.
• Central control management of QA/QC response ensuring accuracy and quality is in alignment with organization standards, with adherence to SLAs.
• Collaborate with Global Financial Crimes Quality Assurance (QA) and Quality Control (QC) teams conducting program testing to ensure alignment with established frameworks and governance standards.
• Execute remediation validation to ensure transparency and accountability of remediation data while identifying recurring themes and training opportunities.
• Develop and deliver targeted training and development programs to enhance the skills of 1L Financial Crimes Risk and operational analysts, improving overall quality, and ensuring a clear understanding of procedures.
• Serving as point of contact for questions issues and escalation related to QA/QC responses for 1L Financial Crimes Risk.
• Coordinate and draft process guide enhancements to establish consistency across product types and provide effective support for operational objectives.
• Manage data and trend analysis related to quality findings, providing reporting to senior leaders and relevant stakeholders.
  
  

Required Experience

• Minimum undergraduate degree in related field
• Minimum 3-5 years of experience in financial crimes/AML compliance testing, Audit or similar related QA/QC testing experience
  
  

Skills Required

• Strong knowledge of AML regulatory requirements and expectations (Domestic - US and International - non-US), MS WM and U.S. Banks Financial Crimes Risk policies and procedures, KYC standards, and QC Program and procedures
• Good knowledge of business, products, operations, systems and organization to be able to implement the QC program
• Basic knowledge of MS Office (Microsoft Excel/PowerPoint/Word/Access)
  
  

Ability To

• Take initiative, analyze, summarize, and communicate effectively
• Investigate, identify issues, impacts and trends as a result of QC testing to propose comprehensive solutions
• Identify and recommend improvements to the QC Program
• Multitask effectively and action matters promptly
• Work independently and in a team environment
• Handle highly confidential information with appropriate discretion
• Work in a high volume, fast paced environment; and
• Work in a matrixed organization, leveraging resources across the organization in order to perform QC activity and make recommendations based on QC findings
• Collect data, develop trend analysis, and prepare reporting of key QC metrics for relevant stakeholders.
  
  

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Expected base pay rates for the role will be between $100,000 and $135,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).