Care Services Manager

Career Opportunities

We are looking for a dedicated professional to join our team as a Home Care Director. In this role, you will oversee the day-to-day operations of our home care agency, ensuring compliance with state regulations and industry standards.

The successful candidate will have experience with Medicaid Waivers, such as the HCBS waiver programs, and be well-versed in Medicaid billing, scheduling, and long-term care provider insurance. They will also possess excellent communication, organizational, and leadership skills, as well as the ability to handle multiple priorities and manage conflict resolution effectively.

Your Key Responsibilities

• Oversight of day-to-day operations of the home care agency.
• Ensuring compliance with all state regulations and agency standards.
• Management of human resources activities, including hiring, training, and performance evaluations.
• Handling scheduling and billing for various HCBS Medicaid waiver programs in New Jersey.
• Building and maintaining relationships with institutional and community-based organizations.
• Participation in developing and analyzing marketing strategies to promote agency services.
• Liaison between the agency and state/private organizations.
• Development, implementation, and supervision of policies and procedures in line with industry standards.
• Oversight of client scheduling and delivery of high-quality care.
• Conducting regular staff meetings to ensure efficient communication and operations.
• Submission and monitoring of the agency's annual operating budget.
• Conducting performance appraisals for management personnel.
• Recruitment, hiring, and onboarding of qualified employees in accordance with agency needs.
• Ensuring ongoing in-service training for staff to improve efficiency and client care.